AR
Akeem Rahaman
May 12, 2026
I ordered through the Domino’s app, and at first everything seemed fine because the food was ready when I arrived. But when I got home, I realized the order was wrong.
I called the store before driving all the way back so they could start correcting and remaking the order. Instead, they put me on hold and left me there for the entire 20-minute drive back to the store. When I got there, I had to hang up and speak to the manager myself.
The manager, Katie, was completely unprofessional. Not once did she apologize. No accountability, no concern, nothing. She just said they would remake the order. After already wasting my time driving back, I then had to wait another 45 minutes. And after all of that, the order was still wrong.
At that point, I asked for a refund. Katie had an attitude the entire time, was rude, dismissive, and kept making excuses instead of simply owning the mistake. My wife even told her she had a bad attitude, and Katie’s response was just, “Okay.” That tells you everything you need to know about the level of customer service here.
To make it worse, we were not even the only customers there dealing with messed-up orders. Clearly this location has a serious problem with accuracy and customer service.
This was a complete waste of time and an extremely frustrating experience. I will not be returning to this Domino’s location, and I will be contacting Steven, Katie’s supervisor, in the morning.
AR
Akeem Rahaman
May 12, 2026
I placed an order through the Domino’s app, and by the time I arrived, the food was ready, which I appreciated. Unfortunately, when I got home, I realized the order was wrong.
Before leaving my house to go back, I called the store to let them know so they could correct and remake the order. I was placed on hold and stayed on hold the entire 20-minute drive back to the store. When I arrived, I finally hung up and spoke with the manager, Katie.
Katie did not apologize at any point. She simply said they would remake the order. After waiting another 45 minutes, the food finally came out, and the order was still wrong. At that point, I asked for a refund.
Throughout the entire interaction, Katie was rude, had an attitude, and made excuses instead of taking accountability or apologizing. We also were not the only customers there having issues with their orders.
My wife even told Katie directly that she had a bad attitude, and Katie’s response was simply, “Okay.”
This was a very frustrating experience from start to finish. I will not be returning to this location, and I will be calling Steven, Katie’s supervisor, in the morning.
KA
Kevin Estrada Acevedo
Apr 6, 2026
Excelente servicio.
LS
Lynn Springer
Mar 30, 2026
Tried to order 5 pizzas. This Domino's charge my bank card 12 times & then it was declined. Noone wanted to.assist with their computer online order
IA
Ilianet Acosta
Mar 21, 2026
I want to especially highlight Domino's Pizza because they truly do an exceptional job.
I’m a loyal customer of this location, and I’m always impressed by the quality of their pizzas—fresh, well-made, and full of great flavor. Everything arrives on time and in perfect condition.
I also want to recognize their drivers, Jonathan and David, who always provide excellent service. They are punctual, friendly, and very professional, making the whole experience even better.
I’m very happy with their service and will definitely continue ordering from here. This location is one of the best—highly recommended! 👏🍕