Certified by Chipotle Mexican Grill • May 17, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 12:00 AM
Tuesday10:45 AM - 12:00 AM
Wednesday10:45 AM - 12:00 AM
Thursday10:45 AM - 12:00 AM
Friday10:45 AM - 12:00 AM
Saturday10:45 AM - 12:00 AM
Sunday10:45 AM - 12:00 AM
Reviews
3.2
1,779 reviews
5 stars
654
4 stars
286
3 stars
159
2 stars
113
1 star
567
DP
Davey P
4 days ago
5.0
Staff member Amanda was awesome. The food was great and the chipotle honey chicken was awesome and perfectly cooked. Portion was on point, I took some home. Amanda cashed me out and she was the highlight of the night! Give that girl a raise
BV
Brianna Varela
May 13, 2026
1.0
Why say you close at midnight when you don’t even have steak nor the full menu??
KL
K Lopez
May 4, 2026
1.0
I had a horrible customer service experience on 5/4 between 8pm and 10pm ,the restaurant team on duty was incredibly disrespectful when I gave the name for my order and were laughing and making jokes about me instead of remembering to add my guac. The manager on duty clearly was doing a poor job of reigning in their employees or keeping them on task and allowing them to harass me as I picked up my order. 1 star service and the last time I will ever eat at this location. Teach your staff some common manners and respect. Very very poor representation of chipotle as a company.
JM
Jonathan Moncayo
Apr 29, 2026
1.0
I recently placed an online order and unfortunately had another disappointing experience at this location, which has become a recurring issue. This is my go-to store due to its convenience, but repeated problems with order accuracy and service have become frustrating.
I ordered honey chipotle chicken quesadillas, but instead received plain quesadillas with double white rice. I observed that an employee accidentally added black beans, then scooped them out and covered the mistake by placing white rice on top instead of remaking it properly. This raised concerns about both quality and food handling.
Additionally, I ordered three tacos with sour cream, but none of them had sour cream as requested. I also paid for a large bag of chips, but the bag I received was mostly empty with only a small portion inside.
When I returned to the store to address the issues, I did receive the correct quesadillas; however, the rice was not freshly remade, which was disappointing considering the original mistake. More importantly, the overall interaction with staff was not professional. I felt like I was being a bother rather than a customer with a valid concern. There was no apology offered, and when I asked about how the order was supposed to be made, I was met with an unwelcoming attitude.
I understand that mistakes can happen, but this is not the first time I’ve experienced issues at this specific location. The repeated inaccuracies and lack of proper customer service are concerning. I hope management takes this feedback seriously and makes improvements in both order quality and how customer concerns are handled moving forward.
II
ITSJBTV
Apr 16, 2026
4.0
I really like Chipotle but they are too damn expensive and the time before last I went there, they messed up my order, I got 2 barbacoa burritos, the sour cream had all kind of crap in it, a lot of onions ended up on both burritos, I called the store and even with the receipt they told me sorry about that and we will not remake them for you. I emailed corporate and asked if they would do something for me about it and also told no by them. $25 for 2 messed up burritos, if someone higher up reads this and wants to make it right, please feel free to make that order right and let me know. I've never had an issue before and have been a ton of times, that did put a bad taste literally in my mouth being told sorry but we won't do anything for you.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Waterford Lakes serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill at 464 N Alafaya Trl?
Chipotle is open daily from 10:45 AM to 11:59 PM.
Does Chipotle Mexican Grill offer in-store pickup and delivery services?
Yes, Chipotle provides both in-store pickup and delivery options for customer convenience.
How can I place an online order for Chipotle in Waterford Lakes?
You can order online through Chipotle’s website or their app using the links provided: https://order.chipotle.com/ or via the Chipotle app.
What is the physical location and contact number for Chipotle in Waterford Lakes?
Chipotle is located at 464 N Alafaya Trl, Orlando, FL 32828, next to The Vitamin Shoppe. The main phone number is +1 407-208-0778.
Are there any nearby places I can visit around Chipotle Mexican Grill at Waterford Lakes?
Nearby you can find jewelry stores like Delores Jewelers and Pandora Jewelry, dining options such as Jimmy John's and Moe's Southwest Grill, and family-friendly spots like Pamper Palace Luxury Kids Spa.
Can customers visit The Vitamin Shoppe when they go to Chipotle at Waterford Lakes?
Yes, The Vitamin Shoppe is located right next to Chipotle, making it convenient to shop for vitamins and supplements before or after your meal.
What nearby restaurants are available for dining options other than Chipotle in Waterford Lakes?
Other dining options nearby include Jimmy John's sandwich shop, Moe's Southwest Grill for Mexican cuisine, Keke’s Breakfast Cafe for brunch, and Charleys Philly Steaks for cheesesteaks.
Where can visitors find personal care services near Chipotle in Waterford Lakes?
Nearby personal care places include His Barber Shop Waterford Lakes Town Center, Sharp Barbershop, CHAPS Barbershop, and Pamper Palace Luxury Kids Spa Orlando.
Does Chipotle Mexican Grill in Waterford Lakes support any online or social media platforms for updates and offers?
Yes, Chipotle can be found on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter for updates and exclusive offers.
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