Chipotle Mexican Grill

Reviews

• EA

  echo Awoo

  May 6, 2026
  1.0
  Consistently the worst quality food for Chipotle, and never seems to have a working men's restroom.
• NN

  Nanette

  Apr 28, 2026
  1.0
  I paid cash at this Chipotle Mexican Grill location and was not given my full change. I was told they couldn’t access coins because a manager wasn’t present. While the amount was small, it’s still unacceptable to complete a cash transaction without providing proper change. Hoping management addresses this so it doesn’t happen to other customers.
• JB

  Justin Bahr

  Apr 23, 2026
  1.0
  This is the third time we have ordered from this location as it has only been open a few months and each time the food is cold and the fajita mix is undercooked. The first two times I accepted it as maybe the new hires had not figured it quite out yet. This time I called and asked for a manager, I believe her name was Vicki. I explained as someone who eats at least once a week at other Chipoltes nearby this is not the norm. She stated to me “I’m looking at them right now and they are cooked”, with a very passive aggressive attitude. She did give another passive aggressive “I’m so sorry” and stated I could get a refund on the App. I asked her how I go about doing that and I was hung up on. This manager needs to learn how to professionally deal with customers as this is unacceptable. My meal looks thrown together with a large chunk of cheese on top. You can definitely tell this location does not take pride or the time to make sure customers food are up to par. I will not be spending money at this location and will return to the store on 19 only a few more minutes down the road.
• JI

  Joseph Isaacs

  Apr 18, 2026
  3.0
  Overpriced and overrated for a bowl of rice. Not worth the 15.00. make at home for less. They nitpick for too many things
• CE

  C E

  Apr 12, 2026
  2.0
  First visit on Sunday at 2:30, no one in the place. The tables were filthy not clean at all. Had Tacos. The steak was hard as a rock..not fresh at all. I remarked on the dried out Steak and was not offered fresh..just a lot of stares..small portions. Definitely not like The Gulf to Bay location, no smiles..not friendly. I really thought it would be a friendly location.. Too skimpy to return..UPDATE..The Management was so concerned..they wanted me to SEND AN EMAIL..not even offered me to come back..what a joke..this location will not last in EASTLAKE..we have so many better and classy establishments also very generous portion food places.. We do not need this SKIMPY Fast food..establishment !!!