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McDonald's

3.6
(1,737 reviews)

Business Details

11131 W Colonial Drive, Ocoee, FL
34761, United States
(407) 877-7272
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11131 W Colonial Drive, Ocoee, FL
34761, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 11131 W Colonial Drive in Ocoee, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,737 reviews
5 stars
738
4 stars
345
3 stars
255
2 stars
94
1 star
305
  • SC
    Sofia Covelli
    6 days ago
    1.0
    Had to cancel my order due to wait time...maybe hire more staff instead of running a one night crew and making that one employee do everything. Especially now that you guys are charging for condiments - I think you can afford an extra 3 employees.
  • ML
    Mia L
    Oct 1, 2026
    1.0
    The slowest service you will ever receive. Not even a “hello i’ll be right with you” you will be sitting here stuck for 45 mins and nobody at either speaker. watched 10 cars drive off because nobody at the speaker taking any orders. Eventually did the same myself. And this is not a one time thing, i come here after work and it’s like this everytime. save your time and go to another mcdonald’s where they actually care.
  • MM
    Malisa
    Sep 27, 2026
    1.0
    The customer service at this location was awful, and the lack of basic hygiene was extremely concerning. One employee was eating French fries in the back, then came directly to the register to take my order without washing her hands. She walked away without saying anything or letting me know whether she would be back. Another employee came to the register, entered her code, scratched her hair, rubbed her face, and then asked what I wanted to order. At that point, I told her I no longer wanted anything because what I had witnessed was completely unsanitary. If employees are behaving this way in full view of customers, I can only imagine what may be happening in the food-preparation area. There appeared to be no experienced supervisor present to ensure that proper hygiene, food-safety practices, and professional customer service were being followed. This creates a serious risk of contamination and foodborne illness. I canceled my order and walked out. I plan to contact corporate because this location needs immediate attention, proper supervision, and additional training in handwashing, food safety, and basic customer-service etiquette. just in case corporate looks at this review, this happened 9/272026 @ 2:15 pm.
  • JR
    Jennifer Raubunas
    Sep 23, 2026
    1.0
    I placed an order online, I made the mistake of not changing it from table to drive through. When I went through the drive-through I was informed that I had to go inside. Fine, my mistake. I went inside and then I was informed that there was a hold on the McChicken on the order and that it was gonna be three more minutes. She told me I could go out and wait in the car and she’d bring it up to me. 10 minutes later I walk inside and they’re still waiting on the McChicken. I finally get my order get home and my quarter pounder was not cooked all the way through And then there was an unidentified objects that I found inside of it looks something like dental floss. Completely disgusting, worst service I’ve ever had.
  • KK
    Kelley
    Sep 19, 2026
    1.0
    Arrived at about 12:10 AM, there were about 5 cars in the drive through. Pulled into the second lane and watched as 3 vehicles were served from the first lane without even being greeted. After around or even over 10 minutes, thinking that perhaps the second lane was having technical problems I pulled around to the pickup windows. An employee with their back turned to me casually glanced over and proceeded to continue cleaning the flavor pumps inside the window. Around 5 more minutes passed and another employee with a headset stepped around the corner, looked directly at me sitting there with my windows down and my order clearly visible on the app in my cell phone mounted on my dash, quickly disappeared back around the corner as the person working the window continued to keep her back turned to me while she wiped down the squirrel pumps. Another 3 minutes passed before I canceled my order and drove away in disgust.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Ocoee, FL?

McDonald's in Ocoee, FL is open 24 hours a day, 7 days a week.

Is the drive-thru service available 24/7 at this McDonald's?

Yes, the drive-thru at this McDonald's operates 24 hours a day, every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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