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Pollo Tropical

3.8
(2,659 reviews)

Business Details

2011 E. Oakland Park Blvd., Oakland Park, FL
33306, United States
(954) 564-6220

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
2011 E. Oakland Park Blvd., Oakland Park, FL
33306, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Menu

1 menu · 98 items

Explore offerings from Pollo Tropical on 2011 E. Oakland Park Blvd. in Oakland Park, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

98 items

Reviews

3.8
2,659 reviews
5 stars
1,244
4 stars
574
3 stars
293
2 stars
149
1 star
399
  • JP
    Jan P
    today
    1.0
    Don’t go to this location like unless you speak Creole because if you speak English, there is absolutely no proper communication between you and these people that work here nothing they have no clue what anybody’s talking about Santa for a couple minutes and you watch watch them communicate to the customers it’s it’s mind-boggling
  • CE
    Cecilia Espinosa
    Oct 8, 2026
    1.0
    A few days ago I was at the drive thru and i received THE WORST Treatment I ever had in my life from the employee named NANDIE. She was EXTREMELY RUDE and even aggressive. If someone responds to reviews I really would like to go into details cause it was just unacceptable, and I normally don't leave reviews, but this was way too much.
  • OS
    omar silva
    Oct 1, 2026
    1.0
    El servicio al cliente es pésimo, las personas que atienden lo hacen de la peor forma, deberían de cambiar al personal, la comida es buena pero las personas que trabajan allí hacen que el sitio no sea agradable
  • LF
    Luis Fernandez
    Sep 13, 2026
    2.0
    A simple order-taking experience became a learning lesson that should be addressed and implemented at this establishment. The cashier who attended to me sent my order before asking whether I needed anything else. I was still making up my mind, and when I wanted to change my order, he had already submitted it. This resulted in me waiting for more than 10 minutes, while the gentleman next to me was also becoming increasingly impatient. The cashier went to look for the manager several times to ask if the previous order could be canceled, but the manager told me that she was busy. My point is that the manager never took the time to address the situation as quickly as possible or turn it into a positive customer experience. Instead, I felt completely ignored. A manager should be able to step in, assess the situation, and find a solution when a guest is having an issue—especially when the issue could have been resolved quickly. Perhaps both the management and staff could benefit from additional customer-service training.
  • JR
    Jeff Rodriguez
    Sep 12, 2026
    5.0
    I just tried the new 2 chicken breast meal at this location. 10/10 EXCELLENT. My mouth was in a Tropical party of flavor and great service. I ordered at the drive thru. By the time I got to the window to pay, the food was being handed to the employee at the window, talk about fast! I ordered some of that delicious cilantro sauce and onions on the side. Greatest decision of my life! That added so much deliciousness my meal, I highly suggest it! I will be returning and telling family and friends about this location for sure!

Frequently Asked Questions About Pollo Tropical

What are the operating hours for dine-in at Pollo Tropical in Oakland Park?

Pollo Tropical in Oakland Park is open daily from 10:30 AM to 12:00 AM for dine-in service.

Does Pollo Tropical offer delivery service?

Yes, Pollo Tropical provides delivery service every day from 10:30 AM to 11:30 PM.

Brand Certified Facts from Pollo Tropical

This information is certified by Pollo Tropical and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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