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Pollo Tropical

3.9
(1421 reviews)

Business Details

19911 N. W. 2nd Avenue SR7, North Miami, FL
33169, United States
(305) 655-2026

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
19911 N. W. 2nd Avenue SR7, North Miami, FL
33169, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Reviews

3.9
1,421 reviews
5 stars
693
4 stars
297
3 stars
159
2 stars
94
1 star
178
  • TW
    Tylicia Williams
    6 days ago
    1.0
    Have homeless people harassing you the food is good but recommend the drive thru
  • EM
    Eudis Medina
    May 8, 2026
    1.0
    Las coca colas siempre son súper caras y nunca sirve ,siempre dan coca cola sin gas siempre hagan la prueba , la comida simple sin gusto
  • NB
    Nino B
    May 6, 2026
    1.0
    The employees have such a bad attitude and are stingy with the sauces. We ordered 2 meals + a Whole chicken and the Hatian lady would only give us 3 little Pollo Pollo sauces even when I told her this is for 5 people. Go to a different location, this one is ALWAYS a problem
  • DJ
    Deborah Johnson-Brinson
    Apr 29, 2026
    3.0
    Went through the drive through, 4/29/26 around 5:00 pm, long line but there was a young man taking the order that helped to keep the line moving. I ordered 2 Quarter chicken dark meat one with white rice and beans the other with yellow rice plantains and a side salad. Got to the window the young lady gave me my bag and I drove off. After getting home and taking my food out, I realize that both of my meals are white meat and there is no side salad. This was surprising and disappointing, bevause we order Pollo at least once per week and they always get it right. I searched the bag and pf course there was no receipt. My order was $22.60. How do resolve this with no receipt?
  • JP
    JUDITH PANTIGOSO
    Apr 18, 2026
    3.0
    The food superb. The staff very helpful and willing to assist you. Only thing a homeless came to start talking back and forth to the staff, which police had to be called to get involved. A security guard is a must at this Pollo Tropical, multi people from the streets enter and they make the bathrooms their showers. This is deplorable for anyone who wants to eat inside

Frequently Asked Questions About Pollo Tropical

What are the operating hours of Pollo Tropical in North Miami?

Pollo Tropical is open every day from 10:00 AM to midnight.

Does Pollo Tropical offer delivery services?

Yes, Pollo Tropical offers delivery. You can order online through their delivery page.

Brand Certified Facts from Pollo Tropical

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Certified May 17, 2026Yext Knowledge Graph
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