Chipotle Mexican Grill

Reviews

• AE

  anthony earl

  Jul 3, 2026
  4.0
  Steak is too spicy. Every thing else tasted fresh.
• CN

  cara nove

  Jun 25, 2026
  5.0
  I’m so happy they have a drive through. They get my order perfect every time at this location!
• TT

  Tyler

  Jun 15, 2026
  5.0
  Overall experience was great , one employee I think his name was Nate was very kind and helpful, even being willing to personally get me more rice when they ran out. Jayce/jace was there too and helped my friend. Both workers deserve a celebration of their ethics
• BS

  Britni Stephens

  Jun 8, 2026
  1.0
  Our pickup order was supposed to be ready at 8:50 PM, but by 9:15 PM my husband was still standing in the lobby waiting because an employee had to go to another store to get sour cream. If you're out of ingredients, that's one thing, but making customers wait that long with little to no communication is unacceptable. What made the experience even worse was the way Manager Aziza handled the situation. She was rude, offered absolutely no compensation for the inconvenience, and basically told us to just deal with it and call corporate if we had a problem. Good customer service can salvage a bad situation, but this location did the exact opposite. With so many restaurants competing for people's business, customer service matters. People have choices about where they spend their money, and after this experience, it certainly won't be here. And while we're at it, save the generic copy-and-paste response asking me to contact customer service. You've already had the opportunity to fix it in the store and chose not to.
• CH

  Candi Hagler

  May 18, 2026
  1.0
  I am a fan of Chipotle in general, but today I was near walking out before placing my order. There was a customer in front of me holding a dog the whole time and standing very close to the glass. This seemed odd only to me, I guess. I am a dog-lover, but it is unsanitary to have a dog so close to food that is being prepared for others to eat! The customer should have ordered online and picked the food up at the drive thru. But also, the Chipotle workers should have said something to the dog-holding customer. The second thing that turned me off was the way the worker was slopping the food into the bowls and not wiping down the excess food from the counter before starting another heaping bowl of food. It was a total turn off. I was no longer hungry, so I ordered chips and guac. Which I could not watch the worker put into the container or else I would not have been able to eat that either. I get that this is a fast-food place, however people would much rather see that care is taken with their food and not it being treated like slop (the only word I can think of). The food is actually good, so the complaint is the presentation and the care of maintaining a sanitary environment. Easily solvable. I hope this review helps because, from time to time, I would like to eat at Chipotle on my lunch breaks! Thank you!

Frequently Asked Questions About Chipotle Mexican Grill