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Pollo Tropical

4.0
(2,230 reviews)

Business Details

5065 Golden Gate Parkway, Naples, FL
34116, United States
(239) 304-0629

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
5065 Golden Gate Parkway, Naples, FL
34116, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Menu

1 menu · 110 items

Explore offerings from Pollo Tropical on 5065 Golden Gate Parkway in Naples, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

110 items

Reviews

4.0
2,230 reviews
5 stars
1,196
4 stars
428
3 stars
227
2 stars
99
1 star
280
  • MM
    Marisol Marti
    2 days ago
    1.0
    Da pesar como la calidad ha bajado tanto..la.salsa ya es pura mayonesa..la comida fria, el local super sucio ni las mesas.limpian, la gente sirviendo sin cubrirse la cabeza, habia uno de los funcionarios con una barba y encima de la comida jugando jalamdose los pelos de la.barba......nos.dio tanto asco que preferimos botar la comida...aunque era uno de mis.restaurant preferidos es la ultima.vez que voy
  • AF
    Ana F.
    Aug 1, 2026
    3.0
    Ordenamos una orden de 75 dolares por uber delivery, nunca me mandaron los flanes, ni las salsa de guayaba, es la segunda vez que me pasa se quedan con las cosas y no se las dan a los choferes, revisen la orden cuando ordenen algo en el de golden gate, por lo menos yo nunca vuelvo a ordenar
  • RC
    Rose C
    Jul 29, 2026
    1.0
    I recently ordered a whole chicken with rice and beans, a quesadilla, a kids’ meal, and a Sprite. Unfortunately, when I arrived back at my hotel, I realized the quesadilla was missing from my order. I was already too far away to return, which was very disappointing. On top of that, my order didn’t include any plates or forks, making it difficult to eat at the hotel. The Sprite also didn’t look like Sprite, it had a yellow color, more like lemonade, instead of being clear. To make matters worse, the chicken was very dry, and one of the chicken breasts was missing the wing, making it seem like the meal was incomplete. The employees were friendly and courteous, which I appreciated, but overall I was disappointed because I wasn’t able to fully enjoy my meal due to these mistakes. I hope the restaurant pays closer attention to order accuracy, food quality, and includes the necessary utensils for customers taking their food to go.
  • SS
    Sosa Sosa
    Jul 26, 2026
    1.0
    Hola mañana experiencia yo hice un pedido ayer y lo cancelé la tienda asecto la cancelación al día siguiente me envían un msj diciendo que no me pueden devolver el dinero por qué ya se avía cobrado eso es un robo robo de estos
  • JF
    Juan Antonio Carregado Farina
    Jul 20, 2026
    4.0
    El.servucio no estuvo todo lo adecuado la entrega de los mismos no se comoleto correctamente, un ejemplo no se puso servilletas, los envases no estavan cerrados correctamente. El wrap por ejemplo aparece en la foto picado en dos no lo picaron

Frequently Asked Questions About Pollo Tropical

What are the operating hours of Pollo Tropical in Naples, FL?

Pollo Tropical in Naples is open daily from 10:30 AM to midnight.

Does Pollo Tropical offer delivery services?

Yes, Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM. You can order online via their delivery page.

Brand Certified Facts from Pollo Tropical

This information is certified by Pollo Tropical and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 09, 2026Yext Knowledge Graph
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