Brand Certified
Pollo Tropical
3.9(1218 reviews)
Certified by Pollo Tropical • May 17, 2026
Business Details
3777 East Tamiami Trail, Naples, FL
34112, United States
Certified by Pollo Tropical • May 17, 2026
(239) 417-2708
Certified by Pollo Tropical • May 17, 2026
https://locations.pollotropical.com/fl/naples/3777-east-tamiami-trail
Certified by Pollo Tropical • May 17, 2026
About
Certified by Pollo Tropical • May 17, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • May 17, 2026
Hours
Certified by Pollo Tropical • May 17, 2026
Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM
Reviews
3.9
1,218 reviews
5 stars
636
4 stars
228
3 stars
135
2 stars
60
1 star
159
- AAAshley4 days ago1.0I had a very unpleasant experience at the drive thru. The young girl taking orders was rude and impatient while I was trying to order. She kept rushing me and would not give me enough time to finish placing my order, I couldn’t understand her. then when I got to the window she looked at me very rude and gave me attitude . Short and skinny girl. Good customer service and patience are important, and unfortunately this experience did not reflect that. I hope management addresses this issue so future customers are treated with more respect and courtesy.
- AAAnthony Arias5 days ago1.0What a joke I used to go there all the time possibly the worst beans I’ve ever had completely watered down so try to call customer service to Try to resolve and get a refund was basically told there’s nothing they could do about it except give me a gift card to food that I don’t want from them. Explain the logic.
- NPNicholas PalmerMay 10, 20263.0Food-meh, service- pfft. If you want to spend money and get half its worth, go here.....
- LMLuly MarreroApr 30, 20261.0Never order anything online in this restaurant, they are always wrong or something is missing. Please check your orders better before sending them since they make customers have a bad time for things like that, they lose customers. Impossible to get a refund for something that wasn't my fault I couldn't eat no one cares
- ADAnderson and castellano DXApr 30, 20261.0Service was not helpful at all people in the back of the kitchen goofing around like a playground loud food extremely dry. The rice was extremely hard. I had to come to this location multiple times people are extremely rude. Wouldn’t recommended
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical in Naples, FL?
Pollo Tropical offers delivery daily from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Naples?
Pollo Tropical is located at 3777 East Tamiami Trail, Naples, FL 34112, USA.
Does Pollo Tropical offer online ordering options?
Yes, you can order online for delivery or pickup through their website at https://order.pollotropical.com/menu/pollo-tropical-east-tamiami-trailnaples-fl.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban cuisine with creative takes on traditional Cuban dishes and other Latin American foods, including grilled chicken and mojo roast pork.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, and Visa credit cards, as well as debit card and mobile NFC payments.
Is Pollo Tropical family-friendly and accessible?
Yes, Pollo Tropical welcomes families, offers a children's menu, high chairs, wheelchair accessible entrance, parking, seating, and restrooms.
Does Pollo Tropical offer dine-in and takeout services?
Yes, Pollo Tropical provides dine-in, takeout, curbside pickup, and delivery options.
What nearby dining options are close to Pollo Tropical?
Nearby restaurants include Tokyo Thai Sushi (Thai and Japanese cuisine), Szechuan Chinese Restaurant and Lounge, Mr. Tequila Mexican Restaurant, and other Pollo Tropical locations.
Are there any nearby services or shops to visit when at Pollo Tropical?
Yes, nearby you can find places like The Beauty Vault Of Naples (beauty salon), Rent-A-Center (furniture), Nails by David (nail salon), and Custom Framing & More (arts and crafts retail).
What nearby facilities are useful for visitors to Pollo Tropical?
Nearby facilities include Planet Fitness for workouts, Palm Royal Dental Care and Towne Dental for dental services, and Neapolitan Cove RV Resort for lodging.
Brand Certified Facts from Pollo Tropical
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