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McDonald's

3.4
(986 reviews)

Business Details

12615 Tamiami Trl E, Naples, FL
34113, United States
(239) 732-0117
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12615 Tamiami Trl E, Naples, FL
34113, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12615 Tamiami Trl E in Naples, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
986 reviews
5 stars
388
4 stars
174
3 stars
130
2 stars
70
1 star
224
  • MA
    Manuel Arcos
    3 days ago
    1.0
    What a difference a McDonald’s location and franchise makes. Cashier could not count, gave her $30 dollars for a $29.15 purchase and she had a blank look on her face initially then gave me back the change. Asked for a dozen apple pies, got home and counted ten. Went back and same cashier became defensive and stated she did not count or package the pies. No apology or any type of customer service. We spoke to the manager and although she said sorry, not nearly enough. We had been to the McDonald’s on Tamiami Trail North Park Shore location and what a different place altogether, so better run and no ineptitude nor attitude.
  • NA
    nadia aparicio
    Aug 15, 2026
    1.0
    My daughters had an incredibly frustrating experience yesterday, 8/14/26, while trying to get their food between 8 and 9 PM. First, the ordering machine failed to print tickets, forcing them to memorize their entire order. After waiting for nearly an hour, they grew concerned about the delay and decided to check on their food. When they spoke to the manager, they were informed that orders were supposed to be called by number. However, the order number announced was incorrectly matched to the one ready for pick-up, leaving them uncertain and frustrated. Instead of addressing the issue professionally, the manager raised her voice and exhibited rudeness towards my daughters and her coworkers. Thankfully, someone from the kitchen eventually intervened and resolved their order issue, but by then, my daughters were already feeling overwhelmed and dissatisfied. The lack of professionalism and the poor handling of the situation left a lasting negative impression on them.
  • BP
    Business Phone
    Aug 15, 2026
    5.0
    Eddynson is awesome! Super friendly and great energy!
  • DN
    David Nowicki
    Aug 7, 2026
    3.0
    waited 20 min for simple order for 4 children 😔
  • JB
    Jennifer Brandt
    Jul 12, 2026
    1.0
    This McDonald's needs new employees every time I go it's always something. Either the coffee machine needs put together or they don't have it. Today I stopped got carmel macchiato and Mango refresher and fish sandwich. I get to the window and they ask me what did you order. Told my order she gives me the refresher, and fish and then she looking around for the coffee. Then she handed me the coffee half full no whip cream lid was not even on the cup. Came off when she handed it to me. When I called back and wanted the corporate office they asked me how can I help you and pass the phone to three different people asked me if I wanted another coffee. After 5 minutes I hang up I will not be back. I would rather go to Burger King or Dunkin donuts.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location in Naples, FL?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's have a drive-thru service and when is it open?

Yes, this McDonald's offers 24/7 drive-thru service every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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