DUSK, one of the most sophisticated sushi restaurants located in The Ritz-Carlton, Naples, is a modern twist on the classic Florida boardwalk hideaway. The bar is designed to bring the atmosphere of the beach at twilight indoors with its innovative cocktail menu and sleek decor. Enjoy the Sushi prepared by a world recognized sushi chef and take small plates outside onto the terrace where lounge sofas await overlooking the Gulf.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.