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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(303 reviews)

Business Details

13600 Immokalee Rd, Naples, FL
34120, United States
(239) 300-4808
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naples, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13600 Immokalee Rd, Naples, FL
34120, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 13600 Immokalee Rd in Naples, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.4
303 reviews
5 stars
139
4 stars
37
3 stars
24
2 stars
22
1 star
81
  • CL
    Cheryl Leonard
    Oct 6, 2026
    5.0
    The manager here in the mornings is amazing!!! So sweet, very helpful
  • VS
    Valentina Suarez
    Sep 23, 2026
    1.0
    As a barista, I can understand how frustrating the job can be and the trials and tribulations that are customer service, however, this place is genuinely terrible. Every time I come here they either mess up my order or are extremely rude. The last time me and my friend came here we attempted to be friendly and say hello to the workers, instead they just looked at us as if we had been putting a curse on their bloodline. After facing us with a disgusted look and not responding the two girls at the window give us our online order and quickly say bye as if to get us out of their window as soon as possible. (I understand drive times are a thing but customer service shouldn’t be thrown out the window to make up for faulty times.) My friend goes “Excuse me but I think I ordered hash-browns.” For context, my friend did not order them as she had misclicked while placing the order. However, after they looked at her, again, with a face of disgust she quickly checked the receipt and said “oh no I didn’t... sorry” and drove away. I personally do not order from here often as I’m not a big fan of Dunkin, but the times I have, they will either burn my food to a crisp or just flat out give me the wrong thing. Although this situation was not mine, the fact that I witnessed them acting so nasty towards my friend was enough for me to want to leave a review, above that, this is not the first time that this Dunkin has been a great disappointment in regards to customer service. Do better 🫩
  • JB
    James Boone
    Aug 27, 2026
    1.0
    I’m done with this Dunkin’!!!! The service here is consistently terrible and they never seem to get anything right. I ordered a dozen donuts and simply asked if they could put them into two half dozen boxes. Instead of just splitting the dozen between two boxes, they insisted they had to charge me for two separate half dozen, which is considerably more expensive. That makes absolutely no sense. I wasn’t ordering more donuts. I was asking for the same dozen donuts to be put into two smaller boxes. On top of that, the hash browns I ordered were completely burnt and should never have been handed to a customer. Then, after overcharging me, giving me burnt food, and providing the same lousy service I’ve come to expect from this location, the checkout screen had the nerve to ask for a tip. I don’t expect perfection, but I do expect basic competence. This Dunkin’ repeatedly fails at even that.
  • BL
    Brittany Lukosavich
    Aug 22, 2026
    3.0
    Usually this store is really good and quick. This morning however I go in and the manager is standing there having a full blown conversation on her personal phone ON SPEAKER there is a line and people waiting and she is not helping. After about 10 mins of me standing there she finally got off the phone to help her employees. I was standing there waiting for an online order for just two drinks for over 10 mins This is your management? I think the management needs rethought in this Dunkin.
  • TH
    Thomas Humes
    Jul 25, 2026
    5.0
    Always great

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Naples, FL?

Dunkin' in Naples, FL operates from 5:00 AM to 9:00 PM Monday and Saturday; 5:00 AM to 8:00 PM Tuesday through Friday; and 6:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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