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Chick-fil-A

3.9
(202 reviews)

Business Details

3820 City Gate Drive, Naples, FL
34117, United States
(239) 350-3099

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Naples Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
3820 City Gate Drive, Naples, FL
34117, United States

Hours

Monday6:00 AM - 10:30 PM
Tuesday6:00 AM - 10:30 PM
Wednesday6:00 AM - 10:30 PM
Thursday6:00 AM - 10:30 PM
Friday6:00 AM - 10:30 PM
Saturday6:00 AM - 10:30 PM
SundayClosed
11/26/20266:00 AM - 10:30 PM
11/27/20266:00 AM - 10:30 PM
12/24/20266:00 AM - 10:30 PM
12/25/20266:00 AM - 10:30 PM
12/31/20266:00 AM - 10:30 PM
1/1/20276:00 AM - 10:30 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 3820 City Gate Drive in Naples, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

3.9
202 reviews
5 stars
126
4 stars
16
3 stars
10
2 stars
7
1 star
43
  • CS
    Chelle S
    Oct 1, 2026
    5.0
    It was such a great experience! Alejandro is such a great asset to your company! Nice all smiles respectful clean cut! Establishments like yours need more Alejandro's. Outstanding service outstanding food no complaints made my visit so smooth everyone was so polite everyone was so amazing I love it how you keep it rocking with smiles even with the line to the road sometimes when it's super busy. You all have a good system going, and it's because you got great people working for you like Alejandro. You all execute that system so flawlessly! Chefs kiss Will be back!
  • MF
    Marie Mirlanda Fevrier
    Sep 26, 2026
    5.0
    I had such a great experience at Chick-fil-A! Shaunica was absolutely amazing. She had a beautiful smile and was so kind, friendly, and helpful. She even made a joke that brightened my day and made my visit even better. Her positive attitude and great customer service really stood out to me. If I come back, I’ll definitely be looking for her! Chick-fil-A is lucky to have such a wonderful employee! ⭐️⭐️⭐️⭐️⭐️
  • RR
    Reese
    Sep 24, 2026
    5.0
    I wanted to leave a review specifically to highlight the excellent service I received at the front counter. Alejandro was absolutely fantastic, polite, patient, and kind. He greeted me with a smile, took my order perfectly, and made sure I had everything I needed. I really appreciated his ability to work with the customers and how he always said the classic line "My Pleasure." Alejandro truly embodies the excellent service I know Chick-fil-a to be!
  • AR
    Albert Ramirez
    Sep 22, 2026
    1.0
    I stoped in while on my route for work, since I can't use the drive-thru. My cashier Leia made my order dine-in even though I said to-go , misspelled my name which is "Al", and made it just an entree, not a meal. I wasn't even going to leave a review, but then I overheard her mocking the situation to the other cashier Monica who fixed it, saying things like "I read it back to him" in a dismissive sarcastic tone. She did not read it back. Honestly seems slight in hindsight, but little things like that while I'm grabbing lunch during work, that makes me avoid places.
  • BB
    Bruno
    Sep 19, 2026
    2.0
    Listen, I love Chick-fil-A, and I completely understand that this is a new location with staff who are still being trained. However, I have been to this location about half a dozen times since it opened, and nearly every visit I have found myself waiting in the drive thru line for 20 minutes or more. I have never experienced wait times like this at any other Chick-fil-A location. Cars behind me getting delivered their food before myself and then having to wait until I get mine to leave. Mobile order line seems to also move slow. I highly suggest that management take note of these ongoing issues and consider meeting with the operations teams from other local franchises to identify ways to improve efficiency at this location. As always, the food was amazing. Unfortunately, the speed and efficiency of the service were simply not acceptable and definitely needs improvement.

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