Cotzelli represents the harmonious fusion of two family histories. Gabriele Cotza and Filippo Butelli, both born and raised in Florence, epitomize the essence of genuine hospitality. Growing up in Milan and Florence, they were exposed to diverse culinary influences and recipes. Gabriele, influenced by Milanese flavors, and Filippo, immersed in Tuscan delicacies, have skillfully blended Lombardy's rich tastes with Tuscany's culinary traditions. The result is a diverse and refined Italian menu.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.