Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
This PT location on Biscayne Blvd in Miami is THE BEST in all of Florida. Customer service is impeccable. Always friendly and helpful. I go here at least once a month.
CR
Chef Rocarmani
6 days ago
1.0
Pollo tropical in North Miami Biscayne is horrible. The management is horrible the worst pollo tropical in Miami yall need better management. it’s ridiculous
CM
Carlos Marco
May 9, 2026
1.0
This place is very outdated, dirty and the service is poor. Often surrounded by homeless people asking you for money management appears to be non-existent.
MB
Malak Bek
May 4, 2026
1.0
This location is nasty !!
Rude and unprofessional crew specilay the brown skinny cashier.
Sorry for the people they eat here !
TT
Tony Torre
Apr 25, 2026
3.0
Everything was okay, I was using the drive-thru. What does concern mean is how they make people stay away from the window in order to manipulate the drive-thru timer. I'm sure the corporate company wouldn't like that somebody is cheating the system by not getting them accurate drive-thru time data.
What are the opening hours of Pollo Tropical on weekdays?
Pollo Tropical is open from 10:00 AM to midnight Monday through Friday.
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery every day from 10:00 AM to 11:30 PM. You can order online.
Where is Pollo Tropical located?
Pollo Tropical is located at 11806 Biscayne Blvd., N Miami, FL 33181, USA.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American cuisine, specializing in fresh 24-hour citrus marinated chicken and traditional dishes like Mojo Roast Pork.
Does Pollo Tropical accommodate vegetarian diets?
Yes, Pollo Tropical serves vegetarian options as part of their menu offerings.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, and Visa cards, along with debit cards and mobile NFC payments.
Does Pollo Tropical have wheelchair accessible facilities?
Yes, Pollo Tropical has wheelchair accessible entrance, parking, seating, and restrooms to accommodate customers with accessibility needs.
Is there seating available at Pollo Tropical, including outdoor options?
Yes, Pollo Tropical offers both indoor and outdoor seating with high chairs available, making it family-friendly.
Which nearby places can customers visit before or after dining at Pollo Tropical?
Customers can visit nearby spots like Leeward Motel for accommodation, All Florida Pool & Spa Center for spa and pool retail, or A Painting Fiesta wine bar for drinks.
Are there convenient services near Pollo Tropical for shopping or business needs?
Yes, nearby you can find The UPS Store 7560 for printing and shipping, Metro by T-Mobile for mobile phone needs, and CVS Pharmacy for health and everyday items.
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Certified May 17, 2026Yext Knowledge Graph
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