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Pollo Tropical

3.3
(1,368 reviews)

Business Details

8096 West McNab Rd, N Lauderdale, FL
33068, United States
(954) 721-2497

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
8096 West McNab Rd, N Lauderdale, FL
33068, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Menu

1 menu · 87 items

Explore offerings from Pollo Tropical on 8096 West McNab Rd in N Lauderdale, with popular featured items, platters, tropichop bowls, and family meals available at this location.

Menu

87 items

Reviews

3.3
1,368 reviews
5 stars
494
4 stars
234
3 stars
151
2 stars
129
1 star
360
  • NW
    Natalie Williams
    Jun 28, 2026
    1.0
    Not a good experience tonight on the drive thru. No dressing given for the salads I ordered. Half of a normal salad was what they decided to give us. And to make the situation even worse was the attitude of the young lady working the drive thru. Not understanding how they couldn't get 2 salads correct and to act like we did something wrong. If you don't like your profession make the necessary corrections to figure it out. Customer service isn't for everyone. The younger generation should be more appreciative and have common courtesy when dealing with the public. The attitude wasn't ordered with the food. Shame on you Mycka !!
  • GP
    gina paul
    Jun 24, 2026
    5.0
    Ever since this young lady divia has been here the store is very clean and day shift is extra fast
  • VD
    Vivi Dominguez
    Jun 23, 2026
    1.0
    I put a star on it although the food is not the problem, it is the staff that serves in that place, I took a picture of the name because I found this woman very disrespectful, I asked for something for the drive-through and when I got to the window with that woman and I told her kindly can you give me some cilantro garlic sauces she told me with an attitude "NO" (I stayed looking at her as if I asked her for something free if I paid for my food if the sauces were paid to say it but they tell her not just for not wanting to give them or Bend down the truth I don't know) and immediately the manager asked her what she wanted since I kept looking at her and she told him she wants sauces, he told her wake up. He said sorry. But those people shouldn't even serve the customer, it's a bummer to go buy something and they treat you so badly.
  • JJ
    Jason
    Jun 22, 2026
    5.0
    chris and the staff was outstanding and respecful
  • MD
    Mantrell Dixon
    Jun 16, 2026
    5.0
    Divia is great took my order and had it ready in no time. Great customer service

Brand Certified Facts from Pollo Tropical

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Certified July 05, 2026Yext Knowledge Graph
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