Sweet Melody Ice Cream – Flagship Store on West Flagler Street in Miami serves Westchester, West Miami, Sweetwater, Tamiami, and FIU. We feature 16 rotating small-batch flavors by the scoop, handcrafted with high-butterfat dairy and real ingredients — no artificial flavors or colors. Enjoy fresh waffle cones, sundaes, milkshakes, and pints to-go in a warm, family-rooted space named after my daughter Melody. We also offer catering and custom dessert service throughout the 33174 area.
Life sounds better with ice cream!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.