Sweet Melody Ice Cream in Kendall is home to The Ventanita, our ice cream walk up window! Our small-batch ice cream is made completely from scratch here, in our Florida certified dairy plant. We sell 8 flavors by the scoop, pints, ice cream bars, sandwiches...
In this location we also house our bakery where we freshly make all the mix ins (brownies, cakes, pies, fudge, caramel, etc.) that goes into our ice cream daily!
We use only the best ingredients like fair-trade vanilla from Tahiti & chocolate from Ecuador, & we NEVER use artificial colors or flavors in our ice cream.
PLEASE NOTE: This location is a walk up window and not a sit down scoop shop. It’s a fun and unique twist that allows us to use the inside to make magic!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.