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Pollo Tropical

3.3
(1,142 reviews)

Business Details

7501 Biscayne Boulevard, Miami, FL
33138, United States
(305) 944-0227

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
7501 Biscayne Boulevard, Miami, FL
33138, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Menu

1 menu · 108 items

Explore offerings from Pollo Tropical on 7501 Biscayne Boulevard in Miami, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

108 items

Reviews

3.3
1,142 reviews
5 stars
452
4 stars
165
3 stars
98
2 stars
90
1 star
337
  • JJ
    Jazmin
    Aug 31, 2026
    5.0
    Great location and highly recommend. Best selection and the food was awesome.
  • EC
    Eladio Castellano
    Aug 25, 2026
    1.0
    One of the worst foods I’ve ever picked up from Pollo tropical the chicken is cut in peace like if it was leftovers overcooked I’ve never seen anything like this. This is an embarrassment to Pollo tropical
  • KH
    Kiki Hernandez
    Aug 24, 2026
    1.0
    Very disappointing experience. I ordered a TropiChop with yellow rice, chicken, peppers, and corn. Instead, they gave me yellow rice, chicken, and black beans—which I never ordered and don’t even eat. On top of that, they completely left out the peppers and corn I specifically asked for. It’s really frustrating to pay for a meal and receive something completely different from what you ordered, especially when they add ingredients you didn’t ask for. I ended up not being able to enjoy my meal at all. Please pay more attention when preparing customers’ orders.
  • JA
    Jose Enrique Abelle Agramonte
    Aug 22, 2026
    5.0
    Gracias por la atención encantado con el servicio y la amabilidad de la cajera Roxana muy buena la comida y la atención
  • FQ
    Fabiana Quintana
    Aug 14, 2026
    1.0
    Primera experiencia en pollo! Y la verdad siento que me trataron súper mal. Cuando llegué al speaker del drive thru no podía escuchar bien y tampoco me escuchaban bien, aparte que yo ordené en inglés y al parecer la persona que me atendió no hablaba el idioma. Cuando me estaba yendo me di cuenta que me dieron dos bowls en lugar de uno y me cobraron por ambos. Regrese para explicar la confusión y poder tener mi refund, cuando regrese me di la sorpresa de que no hablaban inglés, les expliqué de nuevo en español lo que había pasado, y me respondieron de una manera muy arisca, que no me podían dar el refund, porque yo fue la que ordenó mal, me parece muy mal que no se abran a la duda, y pensar que tal vez la confusión pasó por una barrera de idiomas. Luego la chica que tenía una piel clara y cabello negro, y al parecer un acento cubano/caribeño, llama a quien parecía ser su manager que también parecía tener un acento cubano/caribeño, tenía cabello negro, sobrepeso y tampoco hablaba inglés, quien fue muy grosera igual, y al final logré que me diera el refund que fue recibido en cash cuando yo pagué en tarjeta, y me lo dio de muy mala forma. Me fui y llegué tarde a donde tenía que ir por ese inconveniente innecesario. Primera y última vez en pollo!

Frequently Asked Questions About Pollo Tropical

What are the operating hours for Pollo Tropical in Miami?

Pollo Tropical in Miami is open daily from 10:00 AM to midnight.

Does Pollo Tropical offer delivery service?

Yes, Pollo Tropical offers delivery service. You can order online through their delivery page.

Brand Certified Facts from Pollo Tropical

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Certified September 13, 2026Yext Knowledge Graph
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