Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Ayer pase este pollo y me compre un tropichop y es lo más sabroso que he comido y el ambiente muy agradable para pasar el dia y el grupo muy alegre y servicial.gracias pollo tropical por tan rica comida.
JT
Jose Travieso
May 7, 2026
1.0
A este pollo tropical se le fue la mano pido un tropichop de pollo para llevar cuando llegó a la compañía que lo habro solo tenía tres cuadritos de pollo los más quemados y salados que habian me tocaron a mí solo tres cuadritos de pollo y no le bastaron la basura que me estaban dando y solo me hecharon una cucharadita de frijoles el arroz seco hasta donde vamos a llegar con esta compañía te lo pintan muy lindo en los comerciales y todo es una mentira les dejo el comentario de reflexión
FL
Felipe Lopez
May 6, 2026
1.0
The experience was very disappointing. The chicken was burnt and had a very dark, almost blackened texture, and it seemed old. The meat overall was not fresh and the quality of the food was poor. I expected much better.
VL
V L
Apr 24, 2026
1.0
Twice in a row they forgot to put any dressing on the caesar salad. And this time they also forgot to put the sweet plantains and blamed the uber driver when the bag is stapled shut. I dont know who eats chicken caesar salad with no dressing?!
PI
Paul Fraser II
Apr 13, 2026
2.0
The workers here look absolutely miserable. No one smiles, no one seems like they want to be there, and the whole vibe is just depressing. It feels like the staff is burnt out and fed up, and honestly, it shows in everything—from the service to the energy in the restaurant. Management needs to step up.
What are the opening hours for Pollo Tropical at 7210 NW 36th Street, Miami?
Pollo Tropical is open every day from 10:00 AM to midnight.
Does Pollo Tropical offer delivery service at this location?
Yes, Pollo Tropical offers delivery service daily from 10:00 AM to 11:30 PM. You can order online via their delivery link.
Where can I find the Pollo Tropical menu?
You can view the Pollo Tropical menu online at https://www.pollotropical.com/menu.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American cuisine, including their fresh 24-hour citrus marinated chicken and dishes like Mojo Roast Pork and TropiChop bowls.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards, as well as debit card and mobile NFC payments.
Does Pollo Tropical have seating and is it wheelchair accessible?
Yes, Pollo Tropical has seating available, including wheelchair accessible entrances, parking, seating, and restrooms. They also have high chairs and welcome families with children.
Is there parking available at Pollo Tropical?
Yes, Pollo Tropical offers free parking in their parking lot for customers.
Are there nearby coffee shops where I can grab a drink before or after visiting Pollo Tropical?
Yes, nearby coffee shops include Starbucks and Miami Coffee Shop, where you can enjoy coffee before or after your meal at Pollo Tropical.
What hotels are located near Pollo Tropical for out-of-town visitors?
The Aloft Miami Airport hotel is nearby, making it convenient for visitors who want to stay close to Pollo Tropical while traveling.
Are there other dining options near Pollo Tropical if I want to try different cuisines?
Yes, nearby restaurants include San Agustin for pizza and deli options, El Toro Loco Churrascaria for Brazilian steakhouse fare, and Chipotle Mexican Grill for Tex-Mex dishes.
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