Location.com logo
Brand Certified

Pollo Tropical

3.8
(1,540 reviews)

Business Details

8200 NW 27th Avenue, Miami, FL
33147, United States
(305) 835-7233
https://locations.pollotropical.com/fl/miami/8200-nw-27th-avenue

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
8200 NW 27th Avenue, Miami, FL
33147, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Menu

1 menu · 101 items

Explore offerings from Pollo Tropical on 8200 NW 27th Avenue in Miami, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

101 items

Reviews

3.8
1,540 reviews
5 stars
759
4 stars
268
3 stars
178
2 stars
81
1 star
254
  • RL
    Raul Leon
    5 days ago
    5.0
    The place needs some update
  • CE
    Claudia Escobar
    Jul 17, 2026
    1.0
    Horrible experiencia llegue al drive thru , ayer alguien me dijo one moment please, Y pasaron 25 minutos , y no me atendió, tuve que ir a la ventana preguntar por la manager, y ella en un tono agresivo dijo que no tenían Internet, no pidió una disculpa , fue muy desafiante, la manager de la tarde a eso de 6:30 de la tarde, yo no recomiendo este lugar, porque carecen de customer service,
  • EB
    Elen Bravo
    Jul 11, 2026
    2.0
    La comida estaba fría el pollo sin sal. Y para colmo no había ningún tipo de salsa. Tome su decisión antes de visitar este sitio.
  • DJ
    Demari Jones
    Jun 30, 2026
    5.0
    6/30/26 8:36pm. The young gentleman at the drive-thru had an excellent attitude. He knew exactly what he was doing, was very straightforward, and spoke in a respectful manner. Even with a long line of cars filling the drive-thru, he stayed calm, worked efficiently, and kept everything moving smoothly. He provided outstanding customer service and deserves to be recognized.😄😄😁😁
  • DD
    Derron Davis
    Jun 29, 2026
    1.0
    I had a very disappointing experience today at the drive-thru. The young man who took my order, Jonathan, was polite, professional, and simply doing his job. I specifically requested dark meat, and Jonathan clearly informed me that it would be a 20–25 minute wait. I told him that was perfectly fine because that's what my family prefers. A woman from the kitchen, whose name I don't know, came outside and began yelling at Jonathan in front of everyone in the drive-thru. She was rude, disrespectful, and embarrassed him while he was only trying to help a customer. There was absolutely no reason for her to speak to him that way, especially in front of customers. To make matters worse, she wasn't even the manager. I brought my concerns to the manager, but I felt like they were brushed aside. The manager simply said she would talk to the employee later and suggested she was probably just having a bad day. While I understand that everyone has stressful days, that's not an excuse for treating employees with disrespect or humiliating them in public. Jonathan handled the situation professionally from beginning to end. He deserves to be recognized for doing his job correctly, not criticized for it. Management should ensure that all employees treat one another with respect and professionalism. I'm leaving this review because what I witnessed was unacceptable, and I don't feel my concerns were taken seriously. Pollo Tropical needs to do better when it comes to how employees are treated.

Frequently Asked Questions About Pollo Tropical

What are the regular operating hours for Pollo Tropical at 8200 NW 27th Avenue?

Pollo Tropical is open daily from 10:00 AM to midnight.

Does Pollo Tropical offer delivery service and what are the delivery hours?

Yes, Pollo Tropical offers delivery daily from 10:00 AM to 11:30 PM.

Brand Certified Facts from Pollo Tropical

This information is certified by Pollo Tropical and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 19, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: