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Pollo Tropical

3.8
(1,918 reviews)

Business Details

10575 N. W. 41 Street, Miami, FL
33178, United States
(305) 597-4596
https://locations.pollotropical.com/fl/miami/10575-n.-w.-41-street

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
10575 N. W. 41 Street, Miami, FL
33178, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Menu

1 menu · 108 items

Explore offerings from Pollo Tropical on 10575 N. W. 41 Street in Miami, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

108 items

Reviews

3.8
1,918 reviews
5 stars
997
4 stars
298
3 stars
173
2 stars
102
1 star
348
  • MF
    Maximiliana Fernanda
    4 days ago
    1.0
    LA COMIDA LA MEJOR, SOLO UN DETALLE SIEMPRE VOY A COMPRAR PERO CADA VEZ QUE VOY DESPUES DE 6 PM ESTA UN CABALLERO QUE CADA SIRVE LAS PORCIONES LAS REDUCE JUSTO UN DIA COMPRE EL COMPLETO 13.99$ Y ME DIERON 5 TIRAS DE CARNE ERA 12 PM PERO AL DIA SIGUIENTE ESTABA EL FULANO CORTO LA CARNE PUSO 3 TIRAS Y LAS OTRAS DOS SE LA COMIO LA CAJERA NO ES LA PRIMERA VEZ QUE ESE SEÑOR SIRVE CORTO, NO VAYAN EN EL TURNO DE LA TARDE ES UNA PERDIDA TOTAL
  • KM
    Karla Mendez
    4 days ago
    1.0
    This Pollo Tropical has an amazing ability to ALWAYS get the orders wrong. Either if it’s in the drive thru, in person or uber eats, there’s always something missing, wrong or not working. They never fail to not include the sauces they charge, include an ingredient I didn’t order or not have any of the juices on the menu. Be better!
  • EE
    Edward
    Sep 8, 2026
    3.0
    The food is consistently good, but the business is dirty. Which makes me hesitant to eat there. And often, i've decided not to eat there because of the lack of cleanliness. That lack of cleanliness begins with the presentation at the counter. The registers themselves and the receipt printers themselves are dirty. Always dirty. Something so simple to maintain. The employees are so lazy that they don't bother disinfecting and wiping down the counters and the registers and receipt printers on a regular basis. The floor is the same. And so I ask myself, how clean is the food that i'm eating, and will it get me sick. Because if they cannot maintain the counter and the register area clean. What does that say about the kitchen. They should have one designated person, if not two, whose primary job is simply to walk around and clean, and if they already have that person. and they're not doing their job, that person should be fired and replaced with someone that will do it the right way
  • AS
    A Spinxo
    Sep 6, 2026
    1.0
    no complaints on the food but it needs to be brought up that this location smells like URINE! Really. Don’t believe me, go inside and sit down, especially in any of the corner seats along the windows. I don’t know why, but it does. Please do a deep cleaning. Locals know this and even don’t go eat here anymore.
  • AM
    Andrew Morton
    Aug 25, 2026
    1.0
    This was my second time giving this place a try. The service is terrible. The staff truly seem like they hate their job, do not speak any English or even try to communicate with you and the good is terrible. This time I tried the protein plate that is advertised a lot here on television. The chicken was so incredibly dry. I asked for diet Coke and a regular Coke was rung in and when I tasted it, it was definitely regular Coke. I went back and asked and they looked at me like I was crazy and said "diet." I will never go back here and waste my money just to choke down some crusty chicken. This is a chicken place that can't even get chicken right. Save your money.

Frequently Asked Questions About Pollo Tropical

What are the delivery hours for Pollo Tropical on weekdays?

Pollo Tropical delivers every day from 10:00 AM to 11:30 PM.

Where is Pollo Tropical located?

Pollo Tropical is located at 10575 N. W. 41 Street, Miami, FL 33178, USA.

Brand Certified Facts from Pollo Tropical

This information is certified by Pollo Tropical and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 13, 2026Yext Knowledge Graph
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