Location.com logo
Brand Certified

Pollo Tropical

3.8
(2,771 reviews)

Business Details

3499 Biscayne Blvd., Miami, FL
33137, United States
(305) 572-9844
https://locations.pollotropical.com/fl/miami/3499-biscayne-blvd.

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
3499 Biscayne Blvd., Miami, FL
33137, United States

Hours

Monday10:00 AM - 1:00 AM
Tuesday10:00 AM - 1:00 AM
Wednesday10:00 AM - 1:00 AM
Thursday10:00 AM - 1:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 1:00 AM

Menu

1 menu · 101 items

Explore offerings from Pollo Tropical on 3499 Biscayne Blvd. in Miami, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

101 items

Reviews

3.8
2,771 reviews
5 stars
1,321
4 stars
519
3 stars
325
2 stars
167
1 star
439
  • ES
    Eddy Supervieda
    5 days ago
    1.0
    This is the second time I order catering with this location and they are almost an hour late! Mind you ONE MILE AWAY FROM THEM, so no traffic excuses, no multiple deliveries. Just incompetence and lack of professionalism. Their customer service line tries to reach out to the store and they don’t answer the phone. Don’t know what kind of service is this.
  • LL
    Lisa
    Jul 18, 2026
    1.0
    I order through uber, the fact that I ordered a tropichop normal and I get rice, beans, and chicken in return is like diabolical. To add to this, the beans were watery, I received a cup of bean soup because there was barely any beans in that container. I check the bag it has my receipt and name so clearly this was not the uber mixed up it was the employee who bagged my order. I hope none of you guys go through what I had to experience it was a shame I never got to eat my tropichop 😞. Also pollo tropical please remember to put napkins.
  • SG
    Sukh Ghuman
    Jul 17, 2026
    1.0
    Worst food i have ever tried in this place …. Waited almost 25 minute just to get a burger and eventually chicken was uncooked … most lazy employees….
  • IG
    Izarel Garcia
    Jul 17, 2026
    1.0
    30 minutos esperando una hamburguesa y al final nadie sabe cómo prepararla 17 Julio 2026 a las 10:40 pm
  • JC
    Juan Carlos Cepeda
    Jul 16, 2026
    5.0
    Dominic Lopez is an incredible Manager full of kindness and loving heart to serve people. I loved dinning here because of her. She deals with difficult personalities but with wisdom.

Frequently Asked Questions About Pollo Tropical

What are the operating hours for Pollo Tropical on weekdays?

Pollo Tropical is open from 10:00 AM to midnight every weekday (Monday to Friday).

Is Pollo Tropical open on Sundays?

Yes, Pollo Tropical is open on Sundays from 10:00 AM to midnight.

Brand Certified Facts from Pollo Tropical

This information is certified by Pollo Tropical and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 19, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: