Nouveau Miami

Reviews

• NM

  natalie mcintosh

  Jul 18, 2026
  2.0
  Let’s start by saying I made a reservation on 7/17 at 9:00pm got there at 8:55 people whom walked in after me got seated before I asked the hostess who was so busy texting in her phone and paying attention to a iPad told me I just had to wait until some gets up from the high top tables for my reservation 9:25 my family was seated. We waited about 15 minutes for a server to come she asked for out drinks and appetizers crab cakes were great but drinks ( lemon drop ) sat at the bar for about 20 minutes before it finally reached me . She comes back and takes order at 945 we order salmon lamb shops and honey chicken wings with rice and mac and cheese . WAIT TIME 1 hour and 30 minutes the server came back at 1100 and told us the kitchen was backed up but we can get a drink on the house for the wait time . We declined the drink and waited when I say there are so many many bosses trying to run this restaurant to no avail it’s not working , there needs to be a better structure when running a restaurant we had to ask someone who we assumed was a boss who kept taking servers and bartenders to the kitchen area have little huddle meetings where was the restroom because nobody else saying attention . We finally get the food at 1130 food is ice cold I tell the server she said if I send it back it will be a longer wait time because the the kitchen Is overwhelmed but she will get me discount the discount being $7 . The server kept saying I’m sorry we will do better next time . I don’t think it will be a next time it needs some structure with the kitchen the servers they need to be all aligned with helping each other
• MM

  Mo'Angels Maddy

  Jul 17, 2026
  1.0
  Terrible…Yandy need to spend some time in this restaurant. Reservation was for 10:00pm, we party of 4 was seated at 10:09. While waiting to be seated, we noticed no one was eating. The waiter immediately came over and told us “ we can order only drinks, the kitchen is backed up, it will be about 20 minutes until they start back taking orders.” We ordered our drinks and food started coming out. The waiter come back and said they are running out of food. We ask what can’t we order, she come back and say “it’s too much going on, they only selling appetizers, but it’s limited menu and proceed to say what they have. At that time we say never mind and decided to go somewhere else. We never got our drinks. Practically everyone seated by the bar and front tables had walked out. We really wanted to give this place a try even after all the negative reviews. Sadly we won’t be back. Who is over seeing this establishment? They are losing a lot of sales. It’s Friday night, short staffed, and no food. Terrible Yandy please do better, or hire people who means you well.
• DM

  Danielle Murphy

  Jul 17, 2026
  1.0
  I was really looking forward to trying this restaurant, but unfortunately, my experience was disappointing from start to finish. I ordered a pasta dish, and the pasta was overcooked, the chicken was burnt, and the sauce was so watery that it looked more like soup than pasta. After just a few bites, I politely let our server know that I didn’t like the dish. Instead of trying to make it right, I was told that I had to choose something else of the same price or pay the difference because they “don’t just take food back because someone doesn’t like it.” That response was surprising, especially since the issue was the quality of the food, not simply personal preference. My boyfriend’s side of broccoli was just as disappointing. It was basically a plain broccoli stalk that looked like it came straight out of a grocery store package, with little to no cheese, despite how it was described. To top it all off, we were charged for water that was offered to us without anyone mentioning there would be a charge, and when the bill came, it was higher than it should have been. Having to question the bill after an already disappointing meal only made the experience worse. The restaurant has a nice atmosphere, but good ambiance can’t make up for poorly prepared food, disappointing customer service, and inaccurate billing. I don’t mind paying for a good meal, but I do expect quality food and fair treatment. Hopefully, management takes this feedback seriously because there is definitely room for improvement.
• DC

  dereck cook,jr.

  Jul 13, 2026
  1.0
  Let’s start with the good first me and my cousin ordered the shrimp crab meat and grits platter which was very flavorful and wasn’t overwhelming with spices.Note we sat at the bar we asked for water (free in a cup) but instead received water in a glass bottle which were charged for which we never ask for that.So we started off to a bad foot there.Then I ordered a glass of Tito’s and pineapple juice.Our bartender was very rude and nonchalant she gave me a half full 16oz glass of liquor and juice.Which I later found out I was charged $17.99 when the amount of volume I received should have been $10.I asked why the glass wasn’t full and she and the owner tells me that by law they are not allowed to serve over 1.5 ml in a single cocktail.My thing is if ya’ll going to measure drinks pour my drink in the correct size glass versus you poured my drink in a 16 oz glass but only poured 8 ounces giving me a half sized drink.On top of that she slid my drink cause she knew she was wrong for that she was to embarrassed to hand it to me.Google determined that was a lie and that a licensed bartender is permitted to pour more than 1.5 ml in a single cocktail.The owner listen to my complaint and advise he want us to be happy at the establishment but didn’t go above and beyond nor make the situation better so why even come to our table bothering us LOL.Being a bartender you should care how your patrons feel and about your presentation because as customers we control your tip and for the business we control your review rating.We did not feel valued here maybe because we didn’t have gold teeth or wear big cuban chains.The whole atmosphere of the music was entirely too loud for us to even mingle with women because they couldn’t hear us talking.Neither the owner or the bartender apologized for their mistake which says alot. Would I recommend this place to my friends and come back nope it’s just a Black owned establishment where they are ripping off their own kind over and over again.For a bill that came to $144 we could have stayed home and had a better time smh
• CE

  Cecil Edwards

  Jul 12, 2026
  1.0
  We did a 24hr trip to Miami and one stop was this restaurant. We got there and they got us seated 1045 pm we finally got our order taken bout 11 something, 30 mins later finally got our drinks they was ok too sweet. She came back to take our order another 30 mins later 20 mins later she brought out the devil eggs w/shrimo (remind you some ppl came in an hour after us got there order in and got there drinks and eggs in no time) so we looking everyone getting there food and we still waiting on our shrimp and chicken pasta, meantime the ppl next to us got there food eating . The waitress see us looking and come to us, yall next, we like the ppl next to got there food eating and we still waiting. Patiently, still no food it’s 1245 pm my cousin told the waitress we was hungry and still have not received our food so the so call manager comes saying he not sure what happen but he told them to get work on our food I kindly said it’s still not ready (no) he said I can discount it, (discount what we still waiting)oh they working on it. We sat patiently did not make a seen all that time 1045 til 1:00 am to only have a drink and eggs and pay $96 that had that gratuity on it. Remind you we was like at this point don’t worry about it. He called the waitress over for us to pay and felt like he saiid so bad as a customer cause no apology no nothing he just walked off. Another guy was came to ask was everything ok we explain what happened he was he normally not like that wait a second and he never returned. As a black person supporting a black own restaurant this why it’s hard because no accountability and no I don’t look for food free but when everyone around us got there food ate and we still waiting that’s not right. Y’all always talk about support but when I go to five star restaurant and I’ve had issue they have no problem getting it done taken accountability and when you get your check the food not on it and they apologizing again for there mistake. So talking bout fixing an issue and you still walk out full. Never again