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McDonald's

3.4
(3,551 reviews)

Business Details

345 NE 2nd Ave, Miami, FL
33132, United States
(305) 371-8161
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
345 NE 2nd Ave, Miami, FL
33132, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 345 NE 2nd Ave in Miami, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
3,551 reviews
5 stars
1,288
4 stars
610
3 stars
571
2 stars
278
1 star
804
  • JJ
    Jay
    1 day ago
    1.0
    1/5 Stars — Absolutely Terrible Customer Service on 6 November 2026 12:30am at night. This was one of the worst customer service experiences I have ever had at a McDonald’s. The customer service was practically nonexistent, and the entire staff appeared disorganized, unprofessional, and completely indifferent to customers. The girl behind the counter was extremely rude and dismissive. She acted as though speaking to customers was an inconvenience and made absolutely no effort to be helpful or courteous. Meanwhile, another employee stood there staring blankly at bags of food for approximately 10 minutes, seemingly clueless about what to do next. It was astonishing to watch employees standing around looking completely lost while customers waited. There was absolutely no sense of urgency, teamwork, accountability, or basic customer service. The entire operation seemed chaotic, with employees showing little interest in doing their jobs properly. Management should be embarrassed by the level of incompetence and lack of professionalism displayed at this location. Quite frankly, the entire staff needs to be retrained or fired, starting with whoever is responsible for supervising this operation. Customers are paying for both food and service, not to be ignored, disrespected, or treated like an inconvenience. Absolutely unacceptable. One star is more than this location deserves.
  • MN
    Mona Nyree
    2 days ago
    2.0
    Super disappointed with this McDonald's. Super long wait time, not peak hours. Guys in the back were literally not even wearing gloves, touching french fries. Just disgusting. Literally walked out without even getting my food. Waited over 10 minutes for french fries.
  • HD
    Harrison C. Davies
    4 days ago
    2.0
    🏙️📱🍟 Fast food is about as slow as it can possibly get at this location! There needs to be a serious review of operational efficiency here. After placing my order through the app, I waited an astonishing 45 minutes before finally leaving without my food. I approached the counter twice and was assured my order would be out shortly, but apparently “shortly” has a very different meaning here. At that point, I had essentially lost both my money and my time. For a location serving a busy downtown lunch and dinner crowd, I can only imagine how much of other people’s valuable time is being stolen by this painfully inefficient operation. On the plus side, the staff remained calm and pleasant despite the delays, and the restrooms were accessible and clean. Unfortunately, neither makes up for waiting 45 minutes for fast food that never arrived.
  • AP
    Amandine Pluvinage
    Oct 26, 2026
    1.0
    À fuir !! Nous y sommes allés après un match de basket (22h30), il a fallu 1h pour avoir 3 menus. On a eu la mauvaise idée de ne pas vérifier notre commande et il nous a manqué les boissons, pas le jouet du menu enfant et un nuggets en moins dans la boîte de 9 ! Une catastrophe. J’imagine que ce n’est pas la première fois qu’il y a du monde après un match. Je n’ai pas pour habitude de mettre des avis négatifs mais l’organisation est à revoir.
  • JQ
    jazzy quigley
    Oct 16, 2026
    1.0
    Writing ⭐ terrible Service and Extremely Disappointing Experience I have never experienced such terrible service at McDonald’s. We waited over an hour for our food and the entire experience was frustrating and unacceptable. What made it even worse was watching other customers walk in, order, and leave with their food while we were still waiting for ours. The workers seemed more concerned with paying attention to the men around them than doing their jobs and figuring out where our order was. Instead of helping us or providing any updates, we were left waiting with no answers while it seemed like everyone else was being taken care of. There is absolutely no reason customers should have to wait over an hour for their food while watching other people receive theirs in a fraction of the time. The lack of urgency, customer service, and basic professionalism was ridiculous. Customers should not have to chase down employees just to get the food they paid for. Management seriously needs to address this issue .Customers deserve to be treated with respect, and orders should be handled fairly and efficiently. Based on this experience, I am extremely disappointed and would think twice before coming back. This was beyond poor service.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week, including drive-through and delivery services.

Does this McDonald's offer delivery and how can I order?

Yes, delivery is available 24/7. You can order online at https://mcdonalds.order.online/business/-5579 or using the McDonald's app.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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