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McDonald's

3.9
(1,726 reviews)

Business Details

12185 SW 26th St, Miami, FL
33175, United States
(305) 229-2005
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12185 SW 26th St, Miami, FL
33175, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12185 SW 26th St in Miami, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.9
1,726 reviews
5 stars
900
4 stars
297
3 stars
210
2 stars
71
1 star
248
  • AE
    Anaisy Exposito
    Aug 21, 2026
    1.0
    Slowest persons in Mc Donald work 🤪
  • HR
    heli riveros
    Aug 18, 2026
    1.0
    Restaurante vacío, varios empleados y la máquina sin hielo, mesas sucias, papitas viejas
  • AH
    A- Herrera
    Jul 27, 2026
    1.0
    Every time I order on the app and try to pickup on the drive through it takes forever and they send me to the incorrect window #2 its actually the third window on the drive through. So after 20 minutes waiting and no one comes, I have to park and go inside to pick up the food. Please change the signs on the drive through and number the windows correctly, so that the staff can indicate the correct window to wait on.
  • JV
    Jose Valles-Rivera
    Jul 14, 2026
    1.0
    ⭐☆☆☆☆ (1 Star) This is, without a doubt, one of the worst McDonald’s locations I have ever visited. Every single time I come here to place an order, there is no one at the front registers. The self-service kiosks are constantly out of service, leaving customers with no way to order. I’ve stood at the counter on multiple occasions waiting for someone to take my order while employees repeatedly came out from the kitchen to hand DoorDash and Uber Eats orders to delivery drivers. They looked directly at me and walked away. When I politely asked if someone could take my order, I was told, “That’s not my job.” On three separate occasions, the same employee—a short Spanish woman with brown hair who was working on July 14 at approximately 4:30 p.m.—saw me standing there waiting. I asked her for help, and she completely ignored me before walking back into the kitchen. To make matters worse, the janitorial employee even went into the kitchen to tell them there was a line of customers waiting and that I had been standing there without service. The employee loudly yelled back that she had already helped me, which was completely false. I never even got the chance to place my order. The customer service at this location is absolutely unacceptable. The employees are rude, dismissive, and seem to care more about delivery orders than the customers who actually walk into the restaurant. On the occasions when I have managed to place an order, the food quality has been just as bad as the service. My sandwiches are consistently thrown together instead of assembled properly. The ingredients are literally scattered inside the wrapper, as if someone tossed everything into the paper and folded it shut without any concern for quality. This location needs serious management intervention. Employees need customer service training, someone needs to be available at the registers, and the food needs to meet even the most basic McDonald’s standards. I would not recommend this restaurant to anyone.
  • AF
    ALIDA FLORES
    Jun 16, 2026
    2.0
    No sé qué está pasando con este lugar, pero ha desmejorado muchísimo. Casi siempre está sucio, tanto el piso como las mesas. Además, cuando entregan el pedido no retiran el número de la mesa, por lo que a veces parece que todas están ocupadas. Las servilletas son insuficientes; normalmente entregan solo una, y en ocasiones ni siquiera entregan la orden completa. También he notado que los dispensadores de gel desinfectante suelen estar vacíos. Los baños están cerrados y, cuando se necesita usarlos, hay que esperar demasiado para que te den una moneda para acceder. Por otro lado, los tiempos de espera son excesivos: en varias ocasiones he tenido que esperar casi 30 minutos para recibir mi pedido. Realmente me gusta este lugar y me gustaría seguir visitándolo, pero las últimas veces que he tenido estas malas experiencias y ha sido muy decepcionante. Espero que puedan mejorar la limpieza, la organización y la atención al cliente.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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