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McDonald's

4.0
(1,577 reviews)

Business Details

15295 SW 104th St, Miami, FL
33196, United States
(305) 388-0560
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15295 SW 104th St, Miami, FL
33196, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 15295 SW 104th St in Miami, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

4.0
1,577 reviews
5 stars
876
4 stars
302
3 stars
149
2 stars
70
1 star
180
  • JL
    Jazmin Labrador
    Aug 19, 2026
    1.0
    The boy with the glasses at the 2nd window that claims he’s been working there since January is VERY RUDE. No type of customer service skills at all. Never had a problem at this location until today. Had to get out the car with my autistic son because he didn’t give me the ice cream that I paid for. So worried about not giving me a refill but couldn’t give me all my food. Horrible experience
  • DV
    Daniel Vasquez
    Aug 13, 2026
    5.0
    Get your 2x1 sandwich deal, i got me 2 1/4 pounders x the price of 1, excellent deal and service too
  • MH
    Marisa Hailey
    Aug 7, 2026
    1.0
    I went inside for a refill my Diet Coke. They demanded to see my receipt, then snatched the Diet Coke and took it away. What do you mean I can’t get a refill this is a McDonald’s. Everyone had so much attitude like it’s 7 AM relax I did nothing to you. I’m just trying to get a Diet Coke.
  • CV
    Caroline Veiga
    Aug 4, 2026
    1.0
    I have never experienced customer service this bad at a McDonald’s. The employees at this location clearly have no interest in treating customers with even the most basic level of respect. The interaction started when I asked about the fries that were missing from my order. Instead of calmly explaining the situation or offering a solution, an employee wearing a napkin on her ear immediately responded by yelling, “YOU DIDN’T PAY FOR FRIES!” Her tone was rude, aggressive, and completely unnecessary. I explained that if the cashier forgot to add them, that wasn’t my fault. At many McDonald’s locations, they simply charge the difference at the window and move on. Instead of helping, she continued with the attitude. When I politely pointed out that her attitude was uncalled for, she simply walked away and left me sitting there without another word. I’ve worked in customer service before, and everyone has bad days, but taking it out on paying customers is unacceptable. A manager named Yara eventually came over to resolve the issue, but somehow made things even worse. The fries I was handed were clearly undercooked. They looked like they had barely been dipped in the fryer, were pale, limp, and unappetizing, and even appeared dirty. It honestly felt like they just wanted to get rid of me instead of fixing the problem. The overall professionalism at this location is severely lacking. Employees should never yell at customers, walk away in the middle of a conversation, or serve food that doesn’t meet even the minimum standards of quality. I ended up leaving because I wasn’t interested in arguing over something that should have been handled in less than a minute with a simple apology and good customer service. I won’t be returning to this location, and I hope management takes customer complaints seriously because this experience was unacceptable from start to finish.
  • KS
    Katy Suarez
    Jun 30, 2026
    1.0
    Acabo de estar ahí y me trataron muy mal la verdad es mi primera mala experiencia en un Mac Donalds para pedir comida para llevar ,,,horrible el hombre no tuvo educación ni porque era una mujer y andaba con una niña no deberían trabajar personas así para este tipo de servicio

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's in Miami is open 24 hours a day, 7 days a week.

Is the drive-thru service open all day?

Yes, the drive-thru is open 24/7 every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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