AG
Anays Gonzalez
Oct 30, 2026
Muy mal servicio muy mala atención muy mal todo preferible perder mi dinero a ponerme a discutir para que me cambiaran mi bebida
Terrible service, terrible customer care—everything was just awful. I’d rather lose my money than have to argue just to get my drink replaced.
JP
Joshua Pallo
Oct 30, 2026
Man where do I start I’m done with this location If it’s not the people at the window it’s always “srry we don’t have “or better yet “we are cleaning the machine “ smh my family of 7 and all my coworkers at the dealer will go some where else if you never have it take it off the menu this place is trash . And the employees if you don’t care about customer service dedicate your self on cleaning toilets and replenishing toilet paper and don’t screw with my day this place or management needs to get a grip sad makes McDonald’s look bad funny thing is what I say won’t matter they will be there tomorrow, next day and the next great thing is we live in a American and we got options 👍🏾
JC
Jeansy Cuevas
Oct 18, 2026
⭐ 1 STAR — ABSOLUTELY DISGRACEFUL CUSTOMER SERVICE!
This is hands down one of the WORST McDonald’s experiences I’ve ever had.
I arrived at approximately 3:30 AM at a location that advertises itself as OPEN 24 HOURS, only to be told at the drive-thru that they were CLOSED because they were switching over to breakfast.
Fine. I said I would order breakfast instead. Apparently, that wasn’t an option either.
When I approached the window to ask for an explanation, an employee came over with an incredibly rude and dismissive attitude. I pointed out that another vehicle was literally being served food at the other window. She claimed it was an Uber Eats driver.
That turned out to be FALSE. I personally spoke to the driver, who confirmed they were a regular customer, NOT an Uber Eats driver.
And here’s the most ridiculous part: when I reminded the employee that this location advertises 24-hour service, her response was, “And when are we supposed to clean?”
Are you serious? Since when is it the customer’s responsibility to figure out how McDonald’s schedules cleaning, shift changes, or breakfast preparation?
OPEN 24 HOURS SHOULD MEAN OPEN 24 HOURS. Not open whenever the employees feel like serving customers.
Instead of offering a reasonable explanation, apologizing, or showing even the slightest professionalism, the employee SHUT THE DRIVE-THRU WINDOW IN MY FACE.
Absolutely unacceptable.
The issue isn’t simply that I couldn’t order food. It’s the complete lack of professionalism, the contradictory explanations, the disrespectful attitude, and the fact that another regular customer was being served while I was being turned away.
If management allows employees to treat paying customers this way, then there is a serious leadership and accountability problem at this location.
McDonald’s corporate needs to investigate what is happening during the overnight shift at this restaurant.
Customers shouldn’t have to argue with employees just to receive service at a restaurant advertised as open 24 hours.
ZERO PROFESSIONALISM. ZERO RESPECT. ZERO ACCOUNTABILITY.
One star only because Google doesn’t allow zero.
AVOID THIS LOCATION, ESPECIALLY DURING OVERNIGHT HOURS. ABSOLUTELY PATHETIC SERVICE.
MG
Mileykis Gonzalez
Oct 11, 2026
I ordered a Bacon Quarter Pounder® with Cheese Meal (Bacon Quarter Pounder® with Cheese, Medium Fries, Medium Coke®) and some Large Fries. The fries from the combo never arrived, and the other fries I ordered were old and cold. Horrible food.
Siempre que vengo nunca nadie atiendo el frente en la caja registradora la gente esperando y los trabajadores y managers solo en el drive tuve y la última vez yo era el único en la línea de el frente y se demoraron 30 minutos en atenderme y cuando pedía ayuda me decían que me esperara es una falta de respeto