Empire Social Lounge Brickell is Miami’s premier destination for luxury cigar and whiskey experiences. More than a lounge, we offer sophisticated relaxation in the heart of Brickell — featuring five-star service, an extensive selection of premium spirits, and a meticulously curated cigar humidor. Our refined atmosphere blends modern design with timeless comfort, creating the perfect setting for business, leisure, or celebration. Empire hosts both exclusive member events and open-to-public experiences, from cigar and whiskey pairings to live music and brand showcases. Our membership program provides private lockers, VIP access, and a true community for cigar and whiskey enthusiasts who appreciate the finer things.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.