Cuban RestaurantBarBreakfast RestaurantCafeCafeteriaKaraokeRestaurantSandwich RestaurantSeafood RestaurantSteak House
Dona Neli is a vibrant Cuban restaurant with authentic Cuban food that will transport you to your grandparents kitchen! From classic Cuban dishes such as Ropa Vieja, Lechon Asado, Cuban sandwiches and delicious shake, Dona Neli offers a diverse menu that will surly transport your senses to the streets of Havana.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.