TA
Talk food aye!
Jul 20, 2026
Diced Restaurant is packed with fresh, authentic flavors that truly stand out. They offer a variety of healthy and delicious options, including savory bowls, yogurt and fruit bowls, wraps, and quesadillas.
The service was friendly, fast, and efficient, and the restaurant was clean, well-organized, and inviting.
Overall, we had a great experience and will definitely be back!
The food is the only reason this review received two stars. The salads were fresh, diced perfectly, and full of flavor, and the smoothies were overall good.
Unfortunately, the customer service completely overshadowed the experience. The young man who took our order was kind and professional, but another employee’s behavior was disappointing. My mother, sister, and I are African American, and while dining in, our food was simply placed on the counter for us to pick up ourselves. Meanwhile, I observed the same employee personally bringing food and drinks to seated Hispanic customers.
It didn’t stop there. When my nephew walked up to place an order, she looked at him and walked away without acknowledging him. We had to ask someone to come take his order. Later, when my sister and I politely asked for a bag twice, she ignored us, frowned, and walked away. A gentleman from the kitchen noticed what happened, apologized, and kindly brought us a bag.
** pics of her for reference below
I can’t say why we were treated differently, but the difference in service between our family and the Hispanic customers was hard to ignore. Every customer deserves the same level of courtesy and respect. Great food cannot make up for poor customer service.
RS
Rocco Simpson
Jun 14, 2026
I got food from the drive through and it took over 20 minutes to get my food, and once I got it the order was wrong and I had to wait an additional 5 minutes to get it. And once top of that, the restaurant was empty and I was the only person in the drive through line
TG
Tisiana Guzman
Jun 11, 2026
The workers here are amazing! I had an issue with my DoorDash order from Diced where I received the wrong bowl. I initially contacted DoorDash support, but they weren’t able to help. I then called the store directly and spoke with Marcus, who was absolutely amazing.
Marcus was incredibly patient and took the time to really listen while I explained what happened. I wasn’t even sure if it was a mistake with my order or possibly missing toppings, but he calmly helped me figure it out and explained that the driver may have received two similar orders or the wrong bag was handed off.
Even though it wasn’t immediately clear where the error happened, he still handled everything with so much professionalism and understanding. He apologized for the inconvenience, reassured me, and immediately offered to remake the order without hesitation. He even went a step further and arranged for it to be sent out again so I could receive the correct meal as quickly as possible.
The level of customer service was honestly unreal, it was kind, attentive, and solution-oriented. On top of that, the food is always great, and experiences like this show how much they care about their customers.
Huge shoutout to Marcus and the team — truly exceptional service!
CD
Courtney Davis
Jun 6, 2026
Came to try while I’m visiting. Location was closed before the advertised closing time. Bummer. Doors were open, website said it was open, location closed down early tonight.