Chipotle Mexican Grill

Reviews

• DB

  D B

  Oct 7, 2026
  2.0
  Getting skimpy portions and getting looked at like I’m committing a crime for asking for a little more. Rushed me through the toppings so I couldn’t react to their microscopic portion. This place went downhill from when it first opened.
• RG

  Rene Garcia

  Oct 5, 2026
  1.0
  It took 23 min for someone to take my order,they always run out of difference items.Very,very poor services.I visit your restaurant very often ,but I don't see no improvement.
• TB

  Tyler Burke

  Sep 29, 2026
  1.0
  The didn’t have beef or steak and told me it would be over a 30 minute wait. I’m sorry but you know it does not take that long to grill steak, so I found that incredibly off-putting. Also, this location is always so filthy.. the tables, the prep area where they make your bowls.. I’ll pass.
• DR

  Denis Rudoy

  Sep 19, 2026
  1.0
  Absolutely horrible customer service. The food was extremely salty, to the point that I couldn’t enjoy it, so I went to the manager, Zulma Villalta, and asked for a refund. I was told to “wait a second.” Apparently, “a second” means standing there indefinitely while everyone else gets helped. While I was waiting, Zulma helped one customer, then another, then another. I started counting. Fifteen customers were helped while I was still standing there waiting for a simple refund. At that point, I genuinely had no idea what I was even waiting for. If a customer comes to you with a legitimate issue and you tell them to wait, you do not repeatedly ignore them while serving person after person who came afterward. Either process the refund or explain clearly why there is a delay. Leaving someone standing there while continuing to help everyone else is incredibly disrespectful and unprofessional. Bad food can happen. What made this a one-star experience was how the situation was handled afterward. I came in for a meal and somehow ended up wasting my time standing around just trying to get my money back. Extremely disappointing experience and easily some of the worst customer service I’ve received at a Chipotle.
• WH

  William Ho

  Sep 10, 2026
  1.0
  Worst experience!!! I placed an order online once I arrive to the store. I waited more than 30 minutes for the Look at my phone with my name on my phone it’s a hand me a completely different order under a completely different name. Once I realize and I drove back to the chipotle the battle began. I went up to the Cashier and once I informed them that I got the wrong order they made me wait another 40 minutes until the employee finally came up to me and told me that they realize that they gave my order to another person once I asked if they’re able to make the order again this employee gave me attitude and told me that no that I have to refund it through Uber eats so I called Uber Eats just for the customer support lady to tell me that she tried contacting the store. No one picked up so she won’t be able to refund me because the store needs to confirm that they gave my order to another customer. I’ve never heard of these ridiculous loopholes, and I’ve never heard of anything like this before ordering any type of food from anywhere, but I can reassure you that this is the last time I will be ordering Uber eats and especially chipotle .