Location.com logo
Brand Certified

Pollo Tropical

4.0
(3,864 reviews)

Business Details

4211 N. W. 36th Street, Miami Springs, FL
33166, United States
(305) 884-2268

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
4211 N. W. 36th Street, Miami Springs, FL
33166, United States

Hours

Monday10:00 AM - 1:00 AM
Tuesday10:00 AM - 1:00 AM
Wednesday10:00 AM - 1:00 AM
Thursday10:00 AM - 1:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 1:00 AM

Menu

1 menu · 109 items

Explore offerings from Pollo Tropical on 4211 N. W. 36th Street in Miami Springs, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

109 items

Reviews

4.0
3,864 reviews
5 stars
2,052
4 stars
799
3 stars
403
2 stars
193
1 star
417
  • SP
    Sara Proctor
    4 days ago
    2.0
    Decent food but horrible customer service, messed up our delivery order, called back and said I had to download an app and go through there to get a refund. Did all of that and emailed all the info and nothing. So my recommendation is if youre going to eat here do it in the restaurant. Had a $40 order
  • JM
    Jay Money
    Oct 5, 2026
    2.0
    I had ordered 2 chop bowls 1 chicken and 1 churrasco. One with white rice 1 with yellow. Well they messed my order up. Gave me 2 chicken bowls. Had to wait for them to remake a entire new steak bowl. Then they didn't have any sauces or condiments. My order comes with sauce. Its part of the meal. I usually like eating from this franchise, but the service at this branch was extremely disappointing.
  • OS
    Olga Siddons
    Sep 20, 2026
    5.0
    Pollo Tropical is the only fast food we get for our family. It is nutritious, delicious and always fresh. The variety of options and selections on the menu give you a plethora of yummy choices.
  • RC
    RAUL CARRILLO
    Sep 18, 2026
    5.0
    Every time we return from a road trip, we stop at the Pollo Tropical on 36th Street in Miami Springs. The cook, an older gentleman, makes some of the best rotisserie chicken you can find anywhere in the chain. The staff is always very friendly and welcoming. The atmosphere feels like a neighborhood restaurant, with local families stopping in for a meal, although we usually take our food home. We always enjoy coming here, and the quality of the chicken is a big reason why.
  • AB
    Angelo Barros
    Sep 17, 2026
    5.0
    I had a great experience at Pollo Tropical! The food was fresh, flavorful, and delicious. The chicken was perfectly seasoned and cooked, and the portions were generous. The staff was friendly and the service was excellent. I definitely recommend Pollo Tropical and will be coming back again!

Brand Certified Facts from Pollo Tropical

This information is certified by Pollo Tropical and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: