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McDonald's

3.8
(2,931 reviews)

Business Details

4999 NW 36th St, Miami Springs, FL
33166, United States
(305) 885-7698
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4999 NW 36th St, Miami Springs, FL
33166, United States

Hours

Monday5:30 AM - 12:00 AM
Tuesday5:30 AM - 12:00 AM
Wednesday5:30 AM - 12:00 AM
Thursday5:30 AM - 12:00 AM
Friday5:30 AM - 4:00 AM
SaturdayOpen 24 Hours
Sunday4:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 4999 NW 36th St in Miami Springs, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.8
2,931 reviews
5 stars
1,312
4 stars
624
3 stars
388
2 stars
187
1 star
420
  • SC
    Sean Captures
    Aug 26, 2026
    1.0
    Worse service ever! Don’t come here I ordered 4 happy meals and they had the toys on rsvp when I ordered they gave the toys out to someone else. Manager saw me and refused to service me what I wanted. Disappointed drink was wrong too
  • RT
    Rhina Terazon
    Aug 15, 2026
    1.0
    Absolutely horrible experience I ordered through the McDonald’s app and chose curbside pickup because I had two kids in the car who were sleeping. After waiting 20 minutes, nobody came out with my order, so I went through the drive-thru to find out what was happening. I was told they had been very busy and hadn’t been able to bring the order out. meanwhile, the app said delivered. I waited another 10 minutes and still nobody came out. When I finally got to the window, I was told, “You weren’t there,” even though I had been waiting in the designated curbside spot the entire time. I asked for a refund, and the manager told me I had to come inside to get my money back. I explained that I had two sleeping children in the car and could not leave them to go inside. When I asked the manager for her name, she refused to give it to me, closed the window, and did absolutely nothing to resolve the situation. At that point, I had no choice but to take the food. And of course, it was cold and disgusting. The fries were limp, and the entire meal was horrible. I understand that restaurants get busy, but this was completely unacceptable. What’s the point of offering curbside pickup if customers have to wait 30 minutes, chase down their own order, and then receive cold food? And the way the manager handled the situation was even worse. Terrible customer service, terrible food, and absolutely no accountability. I will not be returning to this location.
  • AT
    Ariel La Terza
    Aug 9, 2026
    1.0
    Llegué antes de las 11 de la noche a un lugar que dice abierto 24hs y me indicaron que el sistema estaba cerrado por que eran las 1106 y me mandaron a hacer la cola con los vehículos para poder comprar comida. Una inseguridad total que uno caminando este entre los autos. Otra inseguridad total la puerta de salida ellos no la podían abrir.
  • MC
    Meli Clotet
    Aug 6, 2026
    1.0
    Una verguenza, 45 minutos esperando en el auto, porque los inoperantes de los trabajadores no querian trabajar. Si algun manager ve esto espero tenga varias charlas con sus empleados porque es una verguenza, haciendoles gestos y tocando la ventanilla y ellos riendose de nosotros, realmente horrible, jamas me habian tratado tan mal en un servicio de comidas. No ordene y solo me quede a que me abran la ventana y decirles unas cosas.
  • SM
    Stefa Morales
    Jul 24, 2026
    1.0
    Es terrible el servicio!. No tenían atención en caja, bueno y puedo comprender eso, pero costaba algo indicale al cliente esto?. Ese es el trabajo de ustedes entre tantos es orientar el customer. Me dejaron esperando un Montón de tiempo, no tuvieron la desencia de pedirme que tomara la orden desde otro medio. No sé si es que el reconocimiento a la labor de sus empleados no está siendo lo suficiente bueno como para no brindar un mejor servicio y de calidad, se nota que hacen todo de mala gana y pues tratandose de comida realmente no volveré a este sitio. También olvidé mencionar que tienen cero muestra de algo de educación a la hora de atender el cliente... Realmente es la primera vez que hago un mal review a un establecimiento; Espero sirva mi comentario para alertar sobre este tipo de servicio al cliente y así no tengan una mala experiencia.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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