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McDonald's

3.8
(2,945 reviews)

Business Details

4999 NW 36th St, Miami Springs, FL
33166, United States
(305) 885-7698
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4999 NW 36th St, Miami Springs, FL
33166, United States

Hours

Monday5:30 AM - 12:00 AM
Tuesday5:30 AM - 12:00 AM
Wednesday5:30 AM - 12:00 AM
Thursday5:30 AM - 12:00 AM
Friday5:30 AM - 4:00 AM
SaturdayOpen 24 Hours
Sunday4:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 4999 NW 36th St in Miami Springs, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.8
2,945 reviews
5 stars
1,317
4 stars
625
3 stars
389
2 stars
187
1 star
427
  • MD
    Michael Draper
    Oct 8, 2026
    1.0
    ⭐ 1/5 – Absolutely appalling service! Easily one of the worst experiences I’ve ever had at a McDonald’s. The food was cold, the order was incorrect, and the staff were apathetic at best and downright rude at worst. We ordered three McDouble meals and a Happy Meal at 9:23 PM. It took over 20 minutes to receive our food, despite watching it sit on the counter for at least 10 minutes. Employees repeatedly ignored us when we tried asking about our order. Meanwhile, the people dining with us, who ordered AFTER we did, received their food and FINISHED EATING before we even got ours! When our food finally arrived, it was cold. Getting something as simple as ketchup required another five minutes of standing at the counter being ignored because none was available for self-service. Then I discovered my daughter’s Happy Meal was missing her apple slices. Back to the counter I went, only to be ignored AGAIN. Multiple employees made eye contact and deliberately turned away. I politely said, “Excuse me,” and one employee actually turned around, looked directly at me, and then turned away again! Only after raising my voice and saying “EXCUSE ME!” did he finally acknowledge me, visibly irritated. I explained that my daughter hadn’t received her apples. Without a word or apology, he grabbed a bag of diced apples intended for oatmeal and tossed it to me. I understand that restaurants get busy and mistakes happen. What I cannot understand is the complete lack of courtesy, professionalism, or even basic acknowledgment from multiple employees. This wasn’t one mistake or one rude employee. It was a consistent pattern of terrible customer service throughout our entire visit. We’re staying at a nearby hotel and had planned to return for lunch tomorrow because of the convenient location. That absolutely will not be happening. Cold food, missing items, excessive wait times, and employees who act like customers are an inconvenience. Completely unacceptable. If I could give zero stars, I would.
  • JL
    Justin Lomax
    Oct 7, 2026
    1.0
    Just flew in from out of town needed some food, was refused service at 11:30pm. Lazy workers locked the doors, refused to answer drive through and even shut off mobile ordering. Classing terrible freaking McDonald’s experience
  • AA
    Ali Al-Rikabi
    Oct 3, 2026
    1.0
    Avoid this branch at all costs. The customer service is appalling, the food presentation is terrible, and the staff is incredibly disrespectful—an employee actually threw our order at us. Honestly, for your own safety, do not go inside. You are at a genuine risk of getting beaten up by the staff. 03-oct-2026 3:00 pm
  • NC
    Nadia Castro
    Oct 3, 2026
    1.0
    El personal joven sin ganas de trabajar, ni saludan ni te dicen nada, el restaurante todo sucio, mesas y pisos
  • LJ
    Lucas Joaquim
    Sep 21, 2026
    4.0
    Para o padrão McDonald's achei rápido o lanche, o ambiente e a organização podem melhorar, não é ruim, mas acredito em um aperfeiçoamento nisso!

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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