Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
El lugar está bien ubicado pero esta tienda ha perdido la calidad están ma a por vender que ofrecer un buen servicio y un menú transparente tienen un publicidad engañosa cuando pedí mi plato de avocado salad me sirvieron en mi plato un kilo de lechuga toda podrida mal manipulada y una cucharada de tomate y u a cucharada de frijoles con queso y tres pedacitos de pollo por 11$ más un trópichot nro 2 por 9& pague 20 $ por unos platos que no legan a nada es lamentable porque era uno de los sitios preferidos no vela la pena pagar tanto por unos platos mal servicio y mala comida deberían mejorar eso y dejarse engañar a la gente con sus platillos maquillados
JK
Jose El Kendalista
May 4, 2026
5.0
Mi familia segunda gracias 🙏
UR
Uriel RiMen
Apr 19, 2026
5.0
Pollo Tropical is an excellent place to enjoy flavorful food with a Caribbean touch. One of its biggest strengths is the wide variety of menu options it offers. From its famous grilled chicken—juicy and well-seasoned—to sides like rice, beans, sweet plantains, and fresh salads, there is something for everyone. They also offer combo meals and options that work well whether you’re looking for a quick bite or a more complete meal.
Another strong point is the customer service. The staff is usually friendly, attentive, and efficient, which makes the experience pleasant from the moment you arrive until you receive your order. You can tell there’s an effort to provide good service and maintain a welcoming atmosphere.
It’s also worth noting that the staff is bilingual, which makes communication much easier for both Spanish- and English-speaking customers. This helps people feel more comfortable when ordering or asking questions.
Overall, Pollo Tropical offers a great combination of tasty food, variety, and excellent customer service.
RS
RC Shop
Apr 16, 2026
1.0
Cada vez que pido por uber eat “NO HAY UNA VEZ” que me envíen el puñetero dressing de la caesar salad solo unas lechugas tiesas con pollo, tampoco ponen las salsas cilantro en ninguna orden. Hagan algo pk es una falta de respeto comprar una cosa y que llegue incompleta. Ya mande la queja directo al headquarter pk no les importa nada y sigue pasando.
MY
Mia Yanelly
Apr 14, 2026
5.0
No suelo dejar este tipo de comentarios, pero la cajera del drive thru fue muy amable y rápida, solo por eso volvería otra vez a este Pollo Tropical.
This information is certified by Pollo Tropical and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: