RV
Rances Vargas
Jul 14, 2026
There’s no one to come to the car drive, and the front desk counter is empty. Do they even want people to order? The attitude is terrible, and the food is horrible. I’m surprised this place is still in business.
Rude manager....horrible service from staff... Completely unprofessional. Shoved food in my hand. Told me she don't have time and dont care. Unbelievable.
HH
hxllowsville
Jul 8, 2026
Yeah, so, not happy with tonight’s service. Pulled up to the drive thru to get a small slush, and some food. When I initially ordered I asked for the drink and I kept getting interrupted after every item I ordered with “Okay next window.” No, “Is that all?” or “Anything else?” just straight up telling me to hurry up and leave lol. Got my stuff pretty quickly but gave me the wrong drink at first and when I corrected it, I got a large version of the drink which I really didn’t need nor asked for even if it was a nice gesture (it was just convenience because they had just made a large of what I got.) But super rude, never gave me a straw until I checked, not a great place to go if you want friendly service. One young man was nice, but that’s about it.
I’ve come to this store four times this week specifically to order the Red, White & Blue Floats, and every visit before today has been a great experience. The presentation was excellent, the drinks were made correctly, and my kids looked forward to getting them.
Unfortunately, today’s visit was completely different. The floats were thrown together with very little care. They had no slush at all just blue flavoring, ice cream, and strawberries which was nothing like what I received on my previous visits. It completely took away the experience for my kids.
To make matters worse, when I politely asked about it at the window, the employee argued with me instead of trying to resolve the issue. I was also told I could not receive a receipt or a refund, which was very disappointing.
I’m not someone who normally complains, especially after supporting this location multiple times in the same week. I simply expected the same quality and customer service I had received during my previous visits. I hope this feedback is taken seriously so future customers receive the same consistent experience that made me want to keep coming back in the first place.
How do 3 different delivery people pull up and still can’t get an order that was placed over 1hr ago. Call the place and can’t get anyone either. This is the worst sonic hands down. Never a good experience. -1 star