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Pollo Tropical

3.7
(2,399 reviews)

Business Details

19700 NW 27th Ave, Miami Gardens, FL
33056, United States
(305) 622-6687

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
19700 NW 27th Ave, Miami Gardens, FL
33056, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Menu

1 menu · 101 items

Explore offerings from Pollo Tropical on 19700 NW 27th Ave in Miami Gardens, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

101 items

Reviews

3.7
2,399 reviews
5 stars
1,058
4 stars
510
3 stars
299
2 stars
148
1 star
384
  • JS
    Jemar Santos
    2 days ago
    5.0
    English 🇺🇸 We stopped at Pollo Tropical in Miami Gardens late at night and had a wonderful expediente! The chicken soup and cheese-stuffed plantains were delicious, fresh, and comforting. The friendly, welcoming staff made our visit even better. We left very happy and will definitely return. Highly recommended! ❤️ Español 🇪🇸 Paramos en Pollo Tropical de Miami Gardens bastante tarde y tuvimos una excelente experiencia. La sopa de pollo y los plátanos rellenos de queso estaban deliciosos, frescos y reconfortantes. El personal fue muy amable y atento, haciendo nuestra visita aún mejor. Nos fuimos muy contentos y definitivamente regresaremos. ¡Súper recomendado! ❤️
  • LL
    Lucia Lemos
    3 days ago
    1.0
    It was one of the worst experiences; our Mexican family of five went there for dinner and felt discriminated against by the women working there. We asked for more soda, but the staff would walk by and just stare at us. Then, an older Haitian woman came over and started yelling at us, acting in a very unpleasant manner. If you are Mexican, don't come here; they only greeted the Haitians and Cubans—they were very friendly to them. Fue la Peor experiencia si eres Mexicano aquí te van a descriminar solo son amables con los Haitians y cubanos especialmente las mujeres que están alfrente las que atienden.
  • MA
    moe Alshu
    Sep 28, 2026
    1.0
    Good place ,good food ,but the lady on the register (Shirley) she's Awful like literally Awful in every way possible, no good attitude no idea whats customer service is, she needs to go or the manager/ owner have a serious conversation with her, I havw lunch almost every day here ,might not come back ever again because of here.
  • MC
    Ms C C
    Sep 27, 2026
    1.0
    This seems to be an ongoing problem at this location. It's very frustrating to place an order in the drive thru, pay for the order but get home and items are missing or incorrect. I ordered "brown rice" for my dinner but when I got home and opened my container, discovered that "white rice" was served! Poor service! The week prior, we were missing "platains". If I could give zero stars, I would.
  • JT
    Jasmine Taylor
    Sep 17, 2026
    1.0
    They gave me three pieces of chicken in my tropi chop with all those onions and peppers just rice and beans. Check your food before you leave. I only went there because I wanted to eat now. This the reason I don’t eat out anymore. They over price the food and they don’t give you what you’re paying for.. bullshit ass pollo tropical I prefer La Granja anyways

Frequently Asked Questions About Pollo Tropical

What are the operating hours of Pollo Tropical in Miami Gardens?

Pollo Tropical is open daily from 10:00 AM to midnight, providing dinner and late-night food options.

Where is Pollo Tropical located in Miami Gardens?

Pollo Tropical is located at 19700 NW 27th Ave, Miami Gardens, FL 33056, USA.

Brand Certified Facts from Pollo Tropical

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Certified October 04, 2026Yext Knowledge Graph
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