Domino's Pizza

Reviews

• PC

  Paul Cram

  4 days ago
  5.0
  I ordered Domino’s delivery tonight and it took over an hour to arrive. The order was placed at 7:42 PM with an estimated delivery time of 20–40 minutes. Gregory left the store at 8:16 PM, but my food was not delivered until 9:12 PM. I completely understand that it’s Saturday night and delays happen during high volume times. That part I can be patient about. What was frustrating was seeing on the Domino’s tracker that Gregory appeared to stop at Taco Bell after another delivery instead of driving directly to me. That alone caused a 30+ minute delay after the order had already left the store. Before arriving, I could also see him driving slowly down B Road with his interior lights on, presumably eating. When he finally arrived, I met him at the gate. He pulled in, handed me the food, and claimed he got lost, which honestly did not line up with what the in app tracker showed. After handing me the food, he then sat outside the gate for several more minutes. The food arrived cold and the delivery experience itself was extremely frustrating. That said, I called the store and spoke with an assistant manager, I believe her name was Felicia (sorry if I got the name wrong). She handled the situation perfectly. She was professional, understanding, patient, and genuinely kind throughout the entire call. She completely understood my frustration and offered a credit for the cold food and poor delivery experience. I was originally planning on leaving a 1 star review because of the delivery, but her customer service completely changed my mind. Great customer service still matters, and she absolutely deserves recognition for how well she handled the situation. 5 stars for her, none for Gregory.
• RR

  ROTTEN THOUGHTS (Rotten)

  May 1, 2026
  2.0
  Messed up my order, thanks.
• JC

  Jenny Cakes

  Apr 8, 2026
  5.0
  Service here can be good and it can be a hassle, but ONE thing is for sure is their GLUTEN free crust, the whole pizza for that matter is better than pappa John's across the street! Their pizza crust is like eating paper! The toppings may be "higher quality" but the whole flavor of the pizza is inedible! Save some money and your stomach and order dominos! You won't regret it!!!
• RP

  Rocio P

  Mar 21, 2026
  2.0
  I never leave reviews, but it’s honestly ridiculous how long I have to wait for a couple pizzas every time. I’ve ordered from Dominos every week for the past 10+ years and never had an issue, usually order and picked up after 20-25 mins . Moved to loxahatchee a few months ago and every time I order from this location I have to wait an hour and a half to two hours. What really infuriates me is that on the app it says 17-20 mis to pick up when you order but the 17-20 resets every few minutes and after an hour it changes from Making your Pizza to Your Pizza is in the Oven. I understand that some days are busier than others, but it’s EVERY TIME! Food is fine. Doesn’t seem understaffed.. idk what’s going on there.
• CM

  Chris Morrison

  May 9, 2019
  5.0
  legendary pizza and great service

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