Dunkin'

Reviews

• HB

  Henry Buford

  Apr 20, 2026
  1.0
  I come here every single day, and this was by far the worst experience I’ve had. I ordered a coffee, a sandwich, and a hash brown, and everything was cold. The bigger lady with red hair who first helped me was extremely rude from the start and couldn’t even take my order properly, so someone else had to step in. There was no apology, no urgency, nothing. That’s completely unacceptable, especially for a place I’m a regular at. I expect much better than this.
• DS

  Diana Santos

  Mar 15, 2026
  4.0
  We tend to go just for coffee. It's consently busy (good news for them), but many time we travel to the next Dunkin due to the wait. The staff is good & efficient, but it's a toss up if you get the friendly staff. Order ahead always ready and correct when we arrive. Inside pick-up is best.
• LW

  Lashunda Watkins

  Mar 11, 2026
  2.0
  Going to purchase coffee and food from Dunkin’ Donuts has unfortunately become quite an unpleasant experience. I strongly encourage the company to reconsider the policy that requires customers to touch the credit card payment screen in order to select or decline a tip. For many customers, this creates an uncomfortable situation, particularly from a hygiene standpoint. The screens are often visibly covered with fingerprints and smudges from the large number of people who pass through the drive-through each morning. Asking customers to physically touch a screen that so many others have already touched does not seem to prioritize customer health or comfort. Additionally, when I have expressed discomfort with touching the screen, I have sometimes been met with pushback or an unfriendly attitude from staff. This creates an unnecessary negative interaction for both customers and employees. I believe this policy ultimately does a disservice to everyone involved. I hope Dunkin’ will consider implementing a more sanitary and customer-friendly option as soon as possible.
• VL

  Vicky Latorre

  Feb 28, 2026
  1.0
  Why is it that a donut place never have donuts. I asked my daughter to place an order of donuts and I went to pick them up. When I arrived they said they don't have any of the donuts we order. They only had the bagels. I told the kind young lady to cancel the order an place a refund. She said she can't do a refund unless she see a physical card. I don't have any card. My daughter place the order for me on her phone, and I zelled her the money. Why they can't just return the money to were it came from. She said she is going to hold the receipt for me until tomorrow. I told her too keep the money cause I am not coming back. So much technology for nothing. Why is it that at 2:30pm you are out of donuts if you close at 9pm. You don't want to make money? I bet I go to 7-11 and they have some. They should close this place or get it together.
• PV

  Paul Vanecko

  Feb 12, 2026
  2.0
  Donuts were stale! Food made me sick.

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