Arby's

Reviews

• JB

  jill byars

  Aug 13, 2026
  1.0
  THIS IS THE WORSE EXPERIENCE I HAVE EVER ENCOUNTERED IN AN ARBYS OR ANYWHERE, AND SHAME ON YOUR MANAGER FOR THE PROFILING AND ACTIONS TO CAUSE EMBARRASSMENT TO A CUSTOMER !! Myself and my BF Thursday, After spending an afternoon at work decided to go into the Leesburg Florida Arbys. We were dressed in our Landscaping work uniforms Tshirts and shorts, a bit sweaty as the heat was over 90. We placed a $30 order for us and my toddler To Go and we stepped out of the way to wait for our when out of nowhere an Employee/Manager came out and approached us aggressively and gestured for us to Separate. (I was standing next to my BF but not even touching him as we were to sweaty for that). The Manager then proceeded to say this is a family restaurant. We at first thought he was joking? When he continued to harass us we realized he was serious. We were very embarassed to be called out for Absolutly nothing. There were No families or children in the establishment just an older couple and some construction workers, so why did this happen to us. We are both Adults 25 & 39 with children of our own. This is completely unacceptable behavior of a member of Management (Aaron?) when we asked who that was the cashier said he was her manager. We left quite disgusted and were compelled to place this review. Hopefully NO ONE else will EVER BE TREATED THIS WAY AGAIN !! We will be contacting Corp in regards.
• VW

  Valerie Wilburth

  Aug 13, 2026
  1.0
  0 STARS .. Extremely disappointed with how my brother and his girlfriend were treated at this location. They had just gotten off work, were hot and sweaty, and stopped in to get food. They were simply standing inside enjoying the A/C while waiting for their order, along with roughly a dozen other paying customers who were also waiting. A younger male employee/manager approached them, pointed toward them while gesturing with his fingers for them to move apart, and said, “You two, separate. This is a family establishment.” They were not being disruptive or behaving inappropriately. Being singled out and spoken to like that in front of everyone was embarrassing, unnecessary, and made them feel extremely unwelcome. The comment itself implied they were doing something inappropriate when they were simply standing together waiting for food they had already paid for. What’s wild to me is that with roughly a dozen paying customers standing around waiting on their orders, the concern was apparently two customers standing together rather than getting everyone’s food out. If there was an actual restaurant policy they were violating, it should have been clearly and respectfully explained. Otherwise, there was no reason to single them out or make them feel like they weren’t welcome there. I sincerely hope upper management looks into this and addresses how customers are being treated at this location.
• RR

  Ronnie Ross

  Aug 3, 2026
  5.0
  Nice location
• CD

  Cyndi D

  Jul 29, 2026
  5.0
  I didn't go & can't get Google to stop asking how it was!!!! I just got directions, but I'm sure it's good.
• BK

  Brian Ter Keurst

  Jul 18, 2026
  2.0
  Had not eaten this food in a very long time and can't say I enjoyed it, sorry that cheese steak was flawed! Deeply flawed!