GM
Grand Oaks Medical
Jul 26, 2026
I really wanted to love this establishment , we stopped in for lunch, btw to the owner or person that responds to the reviews I am giving my honest humble opinion, not to harm you but to give you constructive criticism, I know how important reviews are my son owns a deli( not in Florida).the girl that took our order was welcoming and helpful, I knew what I wanted I have had many Philly cheese steaks, I ordered lg Philly with peppers, onions, mushrooms, and a side of cherry peppers (mayo on the side) , contemplated on wings or the Greek salad chose Greek salad, btw , it was Saturday 7/26 . Salad came and then the sandwich , my husband and I where sharing, he asked for plates , she brought Togo container ok being not so picky (oh for the salad ) I was ok with it, so we tried the Philly first , my husband asked again for mayo she forgot it was ok people forget and mustard , this is where the problem began packaged mayo and mustard I don’t use mayo but I do use mustard, I reached for it and my husband stopped me and I was like 🤷🏻♀️he flipped it over and it was rancid/ completely rotten, yes that happened, well I just ate it as is my sandwich, it was beginning to get busy and I didn’t really want bother anybody and I was fine with that, He decided not to try the mayonnaise as well because of that so we both ate the Philly as is, I’m not being rude, but the Philly special is not so special. It should be called Philly mediocre, (sorry, owners as it is what it is) ! Then we moved onto the salad. I popped the lid open staring me right in the face are mushy, rotten cucumbers obviously the salad had been made previously and they just threw a few things on top of it, by the way, the salad looks absolutely nothing like it does in the photo on the site, so I did mention the rotten cucumbers, frozen whatever they were and then unfrozen not sure but they were mush so instead of replacing the salad, she went to go cut up some more cucumbers, so I took the rotten cucumbers and threw them in the trash bin sitting next to me and she brought a tee tsolo cup of cucumbers, and placed them on the table. By this time we had finished the sandwich and I was just ready to go, so I’m like we’ll just take the salad home. Well, I should’ve thought about it. My mistake after I got home about an hour or so later I thought I would pull the salad out. I flipped it over and the salad was completely rotten. The lettuce was rotten. The only thing that was OK where they threw some tomatoes. They threw some peppers top and olives and feta , The onions were old. The salad was completely or lettuce on the bottom was completely rotten. I had to throw it in the bun $9.99 down the drain ,sorry owners it happened. I contemplated writing this review due to the fact, I saw how the owners reply to negative comments, but I felt it as my duty as a patron to let other others know my experience and for the owners to take my comments and correct it and move forward or to give me a hard time and tell me I’m wrong. I’m leaving that up to you. I’m hoping you take this positive. Criticism and turn it around I wish you the best luck in the world with your Philly cheesesteak sandwich shop , and much success in the future.