Fresh is everything to a seafood restaurant, especially ours, and we try our best to deliver fresh seafood to your table each and every visit. In 2007, we purchased the Island Crab Company on Pine Island to serve as a fresh seafood facility for our restaurants. By having our own local facility, we can deliver fresh fish and shellfish to the table faster and fresher – whether its Grouper, Blue Crab, Stone Crab or some of the wonderful fish that you'll see highlighted as specials of the day. Local Fisherman fish Local Waters for a Local Restaurant. You can't get a more Southwest Florida experience than that! Pinchers - Florida Seafood, Florida Style. 11 Locations throughout SW Florida!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.