This profile is uncertified and using publicly sourced data
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About
Restaurant
Hook Fish & Chicken Lakeland brings the bold flavors of one of America's most popular fish and chicken restaurant brands to the heart of Lakeland. Known for fresh fish, crispy fried chicken, seafood dinners, wings, shrimp, sandwiches, salads, family meals, and made-to-order favorites, Hook has built a loyal following by serving quality food with generous portions and exceptional flavor. Our mission is simple: serve fresh, delicious food in a friendly atmosphere where every guest feels welcome. Whether you're stopping by for lunch, dinner, late-night cravings, or a family meal, Hook Fish & Chicken is your destination for fresh seafood, chicken, wings, and comfort food favorites in Lakeland. Open 7 days a week.
đź“Ť 3601 Florida Ave S, Lakelan
Location
Hours
Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.