Philly Shack delicious overstuffed cheesesteaks and loaded fries are quickly becoming the talk of the town. Situated in the heart of Lake Mary, this cozy sandwich shop offers comfort food that will make your tastebuds sing. The creative menu features classic and specialty cheesesteaks, made with the freshest ingredients. The friendly staff and relaxed atmosphere ensure a delightful dining experience every time. Whether you're looking for a quick lunch, a family-friendly dinner, or a late-night bite, Philly Shack is the perfect spot.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.