Chipotle Mexican Grill

Reviews

• JL

  John Ludwig

  5 days ago
  2.0
  Not only do they charge you for chips. They only give u a handful and they are like rubber... so stale and tasteless...
• BT

  Brian Tippel

  Oct 5, 2026
  1.0
  They ran out of some toppings. When I asked the staff to use some from the drive through prep station they said they were not allowed to during peak hours. There was no one waiting except me. I am not going back to this location.
• NS

  Nick Shelnut

  Sep 17, 2026
  2.0
  Service is terrible here. Sat in the drive thru and was ignored by 3 employees for 5-10 minutes while my order was sitting on the shelf getting cold. I made eye contact with all three but they proceeded to laugh and giggle rather than come to the window. I come here all the time but this will be the last.
• WW

  Wendy Weaver-Shelnut

  Sep 12, 2026
  1.0
  I don’t ever leave bad reviews but my visit tonight was extremely disappointing! The girl at the counter was so rude, she didn’t even look up at me. They were out of more than 5 ingredients and each time an asked she just mumbled, “we’re out”. No I’m sorry or apology which would have been a customer service thing to say! Her attitude was like, “too bad for you”! The counter was filthy with food all over it. How hard is it to wipe the counter before each customer? Then at the register, after saying they were out of chips, she charged me incorrectly. She charged for a regular meal rather than the kids meal I ordered and my free queso reward was not taken off. I went back in and she never said a word just stood at the register pushing buttons. Was she even working on my issue?? Eventually she said to scan my card. Never an apology, a smile, or eye contact! I can’t imagine anyone being so rude and they weren’t even busy! So disappointing as our family goes there frequently.
• AE

  Al Ex

  Sep 8, 2026
  2.0
  Have been here several times and this place isn't for me, the staff several times were arguing amongst themselves and customers not being helped and several of us walked out, have been there before and one of the workers saw me and gave me the exact look you see in the movies when the popular girl won't talk to the not so popular student as if she was to good to say someone will be right with you or help me herself while there were only 2 other customers which were eating already and meself, after about 5 minutes or just past it an employee came out to take my order but didn't even say soryy for the wait, also everytime I've gone the food amount was a lesser amount than customers ahead and behind me. Other patrons have always been cool, some staff also and place is clean but said situations mentioned above have caused me to not go here again for now. Proceed with caution.

Frequently Asked Questions About Chipotle Mexican Grill