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Chick-fil-A

4.5
(5,991 reviews)

Business Details

3200 W US Highway 90, Lake City, FL
32055, United States
(386) 438-5549

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Lake City Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
3200 W US Highway 90, Lake City, FL
32055, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 3200 W US Highway 90 in Lake City, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.5
5,991 reviews
5 stars
4,430
4 stars
882
3 stars
291
2 stars
133
1 star
255
  • KH
    KATHY HEDDEN
    2 days ago
    5.0
    Ari is the best manager, she takes a great care of you and has an awesome personality. Thank you so much.
  • DT
    Daniel Thigpen
    Aug 27, 2026
    2.0
    Ordered a 12 piece nugget and got 10 nuggets. I mean how hard is it to count to 12 people?
  • DH
    Darlene Herold
    Aug 21, 2026
    5.0
    These ladies and gentlemen they hustle. None of them walk slow or move slow. Even though there's a long line, it moves very fast. Chick-fil-A figured it out it's a shame. The rest of these companies didn't.
  • KA
    Kasie Allen
    Aug 21, 2026
    1.0
    By far the worst Chick-fil-A experience I have ever had. I understand Chick-fil-A locations are independently owned and operated, which is exactly why I’m addressing this directly to the owner/operator: Mr. Sexton, what is going on at this Chick-fil-A? Because the level of customer service I received makes it seem like taking care of customers is simply not a priority. I placed my order through the app close to closing time. When I got home, I discovered that my wrap was made incorrectly and my fries were undercooked. By that point, the restaurant was already closed, so I couldn’t call or return that night. Instead of eating the meal I PAID FOR, my dinner consisted of undercooked fries and a Diet Dr Pepper. I planned to return the next day, but like many working adults, my workday got busy and I wasn't able to make it back. I returned the following day on my lunch break and even brought the messed-up wrap with me. I wasn't just claiming something was wrong with my order — the food was literally in my hand. Despite that, I was told my meal would NOT be replaced because I hadn't called or returned within one day. Apparently, this location has a one-day policy for incorrect orders. Seriously? Your employees made the order incorrectly. Your employees served undercooked food. I paid for a meal I couldn't properly eat. Yet somehow I'm expected to take the loss because I couldn't rearrange my life quickly enough to correct your restaurant's mistake within your one-day deadline? People have jobs, families, responsibilities and lives. We don't live in a world where everyone can immediately drop what they're doing and return to a restaurant within 24 hours because their order was made incorrectly. The fact that I still had the food and physically brought it back should have made this one of the easiest customer-service issues to resolve. But what makes this experience even more disappointing is who made the decision. This wasn't a new employee who didn't understand the policy. It wasn't a cashier who didn't have the authority to help me. It wasn't even a shift manager. I was speaking directly with the Regional Director. She was the person who refused to replace the meal, and when I wasn't satisfied with that answer, I was essentially told to contact customer service and complain. That is what turned a messed-up order into a much bigger customer-service issue for me. Mistakes happen. Food gets made incorrectly. Fries sometimes don't get cooked properly. I understand that. Good customer service isn't about never making a mistake — it's about how you handle the mistake once it's brought to your attention. When a Regional Director is standing in front of a customer who has taken time out of her workday, brought back the actual incorrect food, and is simply asking for the meal she already paid for to be replaced — and the response is essentially, "You didn't come back soon enough, contact customer service" — that's no longer just an employee mistake. That's a leadership and customer-service problem. And to be clear, I'm not asking for money, a stack of gift cards, free meals, or anything excessive. I'm asking for the meal I already paid for to be replaced. That's it. So, Mr. Sexton, I would genuinely like a response from you as the owner/operator. Is this one-day policy actually your policy? Do you support the way your Regional Director handled this situation? And do you believe refusing to replace a clearly incorrect meal because a working customer couldn't return within 24 hours represents the level of customer service you expect from your Chick-fil-A? If the answer is yes, I would genuinely like to hear that directly from you. If the answer is no, then I would appreciate you addressing what happened, replacing the meal I paid for, and making this situation right.
  • JT
    James Taylor
    Aug 19, 2026
    4.0
    Its food is (most of the time) cooked enough, but expect their orders to be wrong roughly 25% of the time due to them usually being busy during lunch hours (11 am to 1 pm) and busy for dinner hours (after 5 pm). Ther staff have always been really nice and ive only had one experience (ive going there once every week or two, for a few years now) where the staff taking the order did t say "have a bless day". The place definitely deserves the title gods chicken, just make sure your order is right before you leave. One example recently, i ordered a 4 piece chicken strip, but only got 3, and it was supposed to have 4 sauces but i only received 2. Situations like this happen more often than not roughly 1/4th of the time, but their food tastes good and they are usually slammed around the time i go so it makes sonce why the orders get sloghtly wrong. Its a great place to stop by if you want quick(ish) service with consistently good food(which is a big deal for me)

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified August 30, 2026Yext Knowledge Graph
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