The Crystal Palace

Reviews

• EP

  ELOISA PARDO

  5 days ago
  1.0
  La experiencia en Crystal Palace en Magic Kingdom fue totalmente inaceptable. Encontramos cucarachas en el asiento de mi hijo y una de ellas llegó a subirse a su ropa mientras estábamos sentados en el buffet. Es algo absolutamente inaceptable para cualquier restaurante, y más aún tratándose de un establecimiento dentro de Disney. El personal fue informado inmediatamente y los gerentes acudieron, pero la situación ya había causado un impacto muy negativo. Varias familias cercanas fueron testigos de lo ocurrido. Tuvimos que levantarnos y abandonar el restaurante sin poder comer, debido a la falta de condiciones de higiene y a la repulsión y preocupación que esto generó. Es una experiencia que arruinó completamente nuestra visita. Espero que Disney tome medidas serias y urgentes para revisar la limpieza y control de plagas en este restaurante, ya que lo vivido no corresponde en absoluto al estándar que se espera de un lugar de esta categoría. IMPRESENTABLE ❗️
• KR

  Katherine Riley

  Jun 20, 2026
  1.0
  First time eating here in ten years was last week. It has really gone downhill. The dinner food was gross. Lukewarm. My husband who normally loves buffets and will eat 5-6 plates total had two, no dessert and just decided to walk over to Casey’s to eat instead. It’s that bad. Winnie the Pooh is a separate line that you have to go over and wait in, which defeats the purpose of character dining. The ambiance is okay but nothing special. Even with the 20% off AP summer discount we feel like we wasted money.
• EM

  Erika Makaltses

  Jun 17, 2026
  5.0
  I have been here twice. Once for breakfast and once for the dinner. The location right in MK is beautiful. Characters are always top notch. There are lots of character attendants walking around to take photos for you. The food is really good, and a vegan/picky eater that is rare for me. I like this restaraunt so much I plan to go every Disney trip I take. I have done 10+ other character dinings and this one is the best every time.
• SN

  sydney norman

  Jun 14, 2026
  3.0
  I could rate this restaurant a 2 star or a 5 star, depending on what you’re looking for in a dining experience. That’s why I gave The Crystal Palace a 3 star review. But let me break it down: If you’re specifically looking for a magical, memorable dining experience (especially for your little ones), this is your place! The Crystal Palace features 4 iconic characters: Winnie the Pooh, Eeyore, Piglet, and Tigger. Winnie the Pooh stayed at the front of the restaurant the entire time, and there was a short line for meet and greet. The other 3 characters make their rotation around the restaurant, and they are very diligent about hitting every table. 5/5 stars in regards to the atmosphere! I will say, the food is pretty mediocre. The buffet didn’t have nearly as many options as I had expected, BUT, I did enjoy the variety of cleaner foods (salads, meats, veggies, etc). It was a nice change from all of the fried park food we’d been eating. The service was average. Our waitress was friendly enough, but she didn’t go over the top.
• CM

  Carly M

  Jun 13, 2026
  3.0
  First of all, I really don't want to leave a three star review for The Crystal Palace. I have been visiting this restaurant for many, many years. I have an attachment to it! Unfortunately, year after year, the quality keeps going down...down...down (much like the rain that falls in the Hundred Acre Wood). POSITIVES: Extensive salad bar, cute and extensive dessert choices with soft serve ice cream station, comfort food that has something for everyone, many awesome tenured servers who have been with the company for years, and Pooh's Friendship Celebration (this is a Winnie the Pooh themed character dining experience) NEGATIVES: Chaotic, beaten up, dirty bathrooms, most of the food is quite subpar, Pooh doesn't visit table anymore, not the cleanest (which can be a little unsettling since it's a buffet) I'm giving the Chocolate Mint Pie an honorable mention - that was an unexpected treat! All in all, I would say this: try it at least once. Get a reservation around 8:15pm and hang out around the restaurant afterwards to watch the fireworks. I will probably visit again, continuing to hope that the quality goes up a few notches.

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