We walk in and ask if a table of five is available. Without making eye contact, the host says, “I’ll see what I can do. “ After referring to his tablet he states, “I think I can make that work for you. “ Okay, at least we’re not bothering him that much. Next, I ask if we can be seated. He asks if half our party is here, other wise no seating. I tell him two adults are herb and that it’s for four adults and a two-year old. His response, “Technically, two is numerically less than five so, I’ll be happy to seat you when the party arrives. Sorry about that boss. “ Does this guy also teach math? Does he think we are buddies? Once seated, we were clearly at the bad kids table. Service was barely visible. We flagged the waiter down numerous times for assistance. At the end of the meal, we had to ask twice for the check. All this time, the dirty dishes were never cleared. Once the check was presented, the server stood over me and observed as I entered the gratuity. The “Pay at Your Table” QR code insisted I tip 25-35% Unfortunately, the excellent food was over shadowed by the service. The eggplant Parmesan was the best I have ever eaten. My wife loved the burrata pizza with hot honey. If good food and poor service are your thing, eat here. Otherwise, you can do better.
Went there with the family. Service-wise, things didn’t went well. I was told hey were cleaning up the table and it was going to take 10 minutes. Time goes by and we didn’t get sit until 20-25 minutes later. We were seated in a table that was already cleaned since we got there. We questioned them and they said that we would have been seated without service because they didn’t have a server available. In other words, they lied to our face and made us wait in the lobby standing up. Food-wise, our food was about average, mojito and pizza were okay, sadly, the fettuccine Alfredo noodles and peas were hard. It needed more time to cook. Value-wise, we could have probably been better off with turkey legs from some of the vendors outside. We could have probably get better service, food, value, at a random Olive Garden. I truly don’t recommend this restaurant to others. This wasn’t the quality of a restaurant we expected in a place like Disney Springs.
AL
Anthony Liendo
Aug 23, 2026
Unfortunately right in the beginning we had a 4pm reservation and got there at 3:40pm. Place was empty hoped to be seated in 5 min or so but waited till 4:05. We got to our table placed our orders thinking it would change but our appetizer did not come out. Food was ok chicken parm was good salmon was ok pizza was good and chicken Alfredo had no flavor. Disappointed because you pick a place especially in Disney Springs thinking it will be great and just get let down. So many other choices we joked and said should have just got chicken guy again!!
JL
Jennifer Liu
Aug 23, 2026
I came here because of the 4.6-star rating, but after eating here, I really don’t understand how it got such a high rating.
The host told us we only needed to wait about 5 minutes, but it ended up being more than 15 minutes before we got seated.
The food was very disappointing. I really don’t understand how this can be called an Italian restaurant.
The calamari was not crispy at all. It was very soft and tasted so bland.
The spinach salad had way too much dressing. You could barely taste the spinach, and honestly, it was just bad. I couldn’t even finish it.
The bread was very dry. I only took one bite.
The lasagna was also extremely salty. We asked for the meat lasagna, but it looked like they just put meat sauce on top of the vegetable lasagna. That was very disappointing.
The only good thing was the kids’ meals. The price for the kids’ meals was decent, and my kids ate them. I tried some too, and honestly, they were just very average.
The overall price is not cheap either. For what they charge, I really don’t think the food quality is acceptable, especially for a place calling itself an Italian restaurant.
No wonder we were able to get a table on a Saturday evening without a reservation.
Overall, very disappointing and definitely not worth the price. But I guess this is what you get at Disney Springs — high prices because of the location, while the food quality definitely does not match.
I am Italian and a pizza connoisseur, so my husband and I ordered the margherita pizza. We took one bite and it was the worst pizza I've ever had. It tasted like bowling alley pizza, only worse. The mozzarella cheese tasted like it was fake cheese and the sauce was so bad it's indescribable. I'm shocked they even serve this. Unfortunately we would not return here, it is not even close to being authentic Italian. It was even more disappointing that we were celebrating our 20th wedding anniversary and had to leave and find another restaurant. On a positive note, our server Matthew was great, and very gracious when we were honest about how awful the pizza was.