LS
Lauren Slater
6 days ago
You guys, I did my research like most of us do before we head out on vacation. I picked a couple of dinner spots to make reservations so we had it taken care of at the end of a long day. But, I will say, that I made the reservation for rain forest cafe strictly for the ambience, and really had the mindset that food is fuel and wasn’t expecting too much out of the food or service. These kinda places can be very busy and tend to treat you like a number… well, I am so so happy to share that I couldn’t have been more WRONG!!
Our server Sebastian, was friendly, attentive, timely, considerate and a genuine pleasure from the beginning to the end of our experience.
We ordered an appetizer sampler that hit the table hot and fresh within minutes of us ordering it, which was really yummy! Some basic kinda bar food, but done well, and served piping hot and fresh was the key there.
Sebastian talked through a menu item with me and I choose the salmon and was again, so pleasantly surprised! Whoever cooked my filet either got incredibly lucky or is incredibly skilled! When I say this was one of the best cooked pieces of salmon I had ever had, I am not joking! It was gorgeously seared on the outside with a yummy glaze and the center was the most perfect medium to medium well, moist, juicy, and soft while still being cooked to flaking. Spectacular job team!
Give rainforest cafe a first chance or a third one, either way I bet you’ll be pleasantly surprised like I was!
BM
Brian McAdam
Aug 19, 2026
If I could give Colin 10 stars I would, and honestly 10 wouldn’t be enough. This wasn’t just good service. This was a master class in hospitality.
From the moment we sat down, Colin was friendly, attentive, hilarious, incredibly knowledgeable, and somehow always there exactly when we needed something without ever hovering. Drinks magically appeared before we realized they were getting low. Every question was answered like Colin personally wrote the menu. Every request was handled like a five-alarm emergency, but somehow with a smile.
At one point I genuinely wondered if Colin had developed telepathy, because every time I thought, “I could really use another drink,” there he was.
The food was excellent, but Colin took the entire experience to another level. If this restaurant has a Hall of Fame for servers, Colin deserves his own wing, a statue out front, and possibly a national holiday.
Absolutely phenomenal. Give Colin a raise, a promotion, the keys to the restaurant, and whatever else he asks for.
SG
Sharon Gough
Aug 16, 2026
An Outstanding Team Member – Michael R
We have just had the most fantastic experience at Rainforest Café in Animal Kingdom, and I wanted to make sure Michael receives the recognition he truly deserves.
From the moment we were seated, Michael’s attitude was absolutely amazing. He was incredibly polite, friendly and welcoming, but what really stood out was his attention to detail. Nothing was too much trouble, and he went above and beyond to make sure we had a wonderful experience.
Michael has a genuine ability to make guests feel special. His enthusiasm, professionalism and fantastic personality made such a difference to our visit.
We have eaten in many restaurants, but exceptional service like this deserves to be recognised. Michael is a real credit to Rainforest Café and to Disney Animal Kingdom.
Please make sure this review reaches his manager. If there is any opportunity for recognition, an award or even a pay rise, Michael absolutely deserves it!
Thank you, Michael, for making our visit so memorable. You were brilliant! ⭐️⭐️⭐️⭐️⭐️
MJ
Michael Johnson
Aug 16, 2026
⭐⭐⭐⭐⭐ Outstanding service from Michael R!
We had such a fantastic experience at Rainforest Cafe in Disney’s Animal Kingdom, and Michael R was a huge part of making it so special.
From the moment we were seated, Michael was incredibly welcoming and friendly. He took the time to learn all of the kids’ names, which might seem like a small thing, but it made them feel really special and important. They absolutely loved it!
He was also extremely attentive throughout the meal, regularly checking in to make sure everything was okay without ever being intrusive. Nothing was too much trouble, and his friendly, personal approach really stood out.
We’ve had some amazing experiences at Disney, but the level of service Michael provided genuinely deserves recognition. He went above and beyond to make our family’s visit memorable.
Five-star service from Michael R — an absolute credit to Rainforest Cafe and someone who deserves to be recognised for the fantastic job he does! 🌟🌟🌟🌟🌟
I really enjoy coming here to eat. The atmosphere is awesome, the servers go out of their way. The food is awesome!
They’re very passionate about the way their patrons are treated.
Unfortunately, after a good day at Disney there was an unfortunate situation where the hostess wasn’t good. She was hard to understand and not in the best mood. She was hard to hear and understand. It was hard to make sense of what was going on.
Before we were seated, I had to go to the ladies room. When I returned, I was confused because I didn’t know if we were seated or not because my son was still standing at the entrance. My son has Autism so he was waiting for me. I didn’t see my husband so I went to the hostess to see if we were seated.
She seemed to have no idea what was happening either when I asked her what was going on with our reservations I asked her about it and looked me and asked who the reservation was under. I let her know our name and she didn’t hear me and said “huh”, so I raised my voice so she could hear me.
I suppose she didn’t like my volume when I shouted my husbands name so she COULD hear me. Unfortunately, she took it as me yelling. Without hesitation, she put her hand up and came back with a stern voice and said “Please don’t yell at me.”.All without looking at me.
I was surprised because I raised my voice so she could hear me. There was no malice or discontent on my part, so needless to say, I was a little taken back and rattled. When my husband found me and my son, he led us to our table and then I informed him, that the hostess upset me. I had to pull myself together and not become angry, because after all, we just came from Magic Kingdom and we were super happy until we had a bad experience with the hostess as soon as we came in.
She was hard to understand and seemed confused.
Anyway, like I said before, we really love this restaurant and we plan on coming back. Hopefully, we’ll receive better hostess hospitality, with a nice smile and easy to understand.