Wingstop

Reviews

• AL

  Alisha Lozano

  Sep 29, 2026
  5.0
  Truly the best wingstop I have been to in a while. Very clean and organized, you can tell the team cares. The food is always fresh, fried and delicious. Bathroom clean and smelled good. Great friendly staff , they displayed great teamwork. Henessy took my order and informed me the glazed chili lemon pepper were her favorite and I like heat so I decided to give it a try and like she said amazing yum!!!!
• JH

  Jonathan Hernandez

  Sep 24, 2026
  1.0
  Unfortunately, after three separate experiences with this location, all involving the General Manager, Junior, I feel this needs to be addressed. The first time, my order was incomplete, and several of the items I did receive were incorrect. I was already home when I discovered the issues, so I called the restaurant and spoke with Junior. He told me he was already aware that my order had been made incorrectly and said he would see about getting me a refund. I took him at his word and considered the matter handled. Several weeks later, I had another issue. Our sweet teas were extremely watered down, and all of our dipping sauces were missing. When I called and spoke with Junior again, I also discovered that the refund from my previous order had never been processed. So now I was dealing with another incomplete order while the original issue was still unresolved. What bothered me even more was the way Junior spoke to me. He was rude, dismissive, and spoke to me as though I couldn't comprehend what he was explaining. Mistakes happen—I completely understand that. What I don't understand is treating a customer poorly simply because they are bringing a legitimate issue to your attention. My third and final experience was when I called to place an order over the phone. Once again, I ended up speaking with Junior. Instead of simply explaining that this location does not accept phone orders, he spoke to me in an incredibly condescending manner, as though I was an idiot for even attempting to order by phone. He then told me that when I went online to place my order, I could find the explanation for why HIS location would not take my order over the phone. That was the final straw for me. Three interactions with the same General Manager, and instead of seeing improvement, each interaction has become progressively worse. I don't expect perfection from any restaurant. Orders get messed up, items get forgotten, and policies vary by location. What I do expect is basic respect—especially from the person responsible for setting the example for the rest of the staff. Junior's attitude toward customers is completely unacceptable for someone in a General Manager position. A manager should be able to explain a policy, correct a mistake, or handle a complaint without belittling the person on the other end of the phone. I genuinely enjoy the food, which is why I've continued giving this location another chance. Unfortunately, after three experiences like this, the problem is no longer just an incorrect order. It's the way I have repeatedly been treated by the person running the restaurant. I hope corporate leadership takes this complaint seriously and addresses it, because no customer should be made to feel belittled simply for asking that their order be correct or for asking a question about how to place one.
• JC

  Jess Constable

  Sep 24, 2026
  5.0
  Everyone is always quick, efficient, and friendly when we walk in!
• MF

  Mayra Lyssette Fernandez

  Sep 13, 2026
  1.0
  My family and I went to go grab some wings and they closed right before closing. So sad we could not have a late night bite. There is no seating to even wait anyways.
• FJ

  Fame Jamare

  Sep 2, 2026
  1.0
  Usually never have any problems at this location, but I guess they couldn’t count tonight. Ordered a 15 piece and was short a wing. Please resolve situation and im more than happy to change my rating. Thanks

Frequently Asked Questions About Wingstop